Here's where you can find all of the firmware files for our products in one place. Please read ALL of the below instructions and disclaimers very carefully before flashing your device with new firmware. All updates are at your own risk. Products bricked during an update are not eligible for warranty service, replacement, or return.
Here is how it works:
- There are 3 lists for 3 Z-Wave regions that our products are available for: North America, Europe, and Australia. Always download the files for your region only. If you're not sure which frequency your product is on, please get in touch with our support to help you verify this information.
- Locate your product in the list below using the model number and version.
- Check the current firmware version of your device to make sure the file you're about to download is the correct version.
- Download the file and proceed according to the OTA firmware update instructions here.
Before you proceed, please read this!
- Remember to unzip the file after downloading it before using it to update your device. 500 series device files will use the .otz or .hex format while 700 series device files will use the .gbl format.
- Always double-check that you're applying the correct firmware file to the right model and version of your Zooz device. Loading the wrong version to your device may deem it unusable.
- You may need to exclude and re-include the device after the update is complete for best performance. Please consider you may need to rebuild all of your automations and settings for the device.
Troubleshooting Steps
- If you notice an error about the wrong fragment size, please change the fragment size to 20 before attempting the update again.
- If your device doesn't function correctly after the update is complete, please exclude it from your hub, factory reset the device, and then re-include it.
NORTH AMERICA
ZEN04 700 Series Smart Plug 1.30
https://www.getzooz.com/firmware/ZEN04_V01R30.zip
https://www.getzooz.com/firmware/ZEN04_V01R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN04 800LR Series Smart Plug 2.20
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN04_V02R20.zip
https://www.getzooz.com/firmware/ZEN04_V02R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN05 Outdoor Smart Plug
No updates to date
ZEN05 Outdoor Smart Plug Change Log
ZSE11 Q Sensor 1.30
(For 1.10 or higher, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/ZSE11_FW_V1_30.zip
https://www.getzooz.com/firmware/ZSE11_FW_V1_30.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN14 Outdoor Double Plug 1.20
https://www.getzooz.com/firmware/ZEN14_V01R20.zip
https://www.getzooz.com/firmware/ZEN14_V01R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN14 Outdoor Double Plug Change Log
ZEN15 Power Switch 1.04
(ALWAYS CHECK BASE VERSION: This is for 1.01 or 1.02, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/zen15-ver.1.01_1.02-to-1.04.zip
https://www.getzooz.com/firmware/zen15-ver.1.01_1.02-to-1.04.hex (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN15 Power Switch 1.06
(ALWAYS CHECK BASE VERSION: this is for 1.03 / 1.04, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/ZEN15_V1_06.zip
https://www.getzooz.com/firmware/ZEN15_V1_06.hex (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN16 Multirelay 1.20
https://www.getzooz.com/firmware/ZEN16_V01R20.zip
https://www.getzooz.com/firmware/ZEN16_V01R20.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN17 Universal Relay 1.40
https://www.getzooz.com/firmware/ZEN17_V01R40.zip
https://www.getzooz.com/firmware/ZEN17_V01R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN17 Universal Relay Change Log
ZEN20 Power Strip 2.02
(for 2.0 or 2.01 base version only, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/ZEN20-V2.01-to-V2.02.zip
https://www.getzooz.com/firmware/ZEN20-V2.01-to-V2.02.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN21 On/Off Switch 4.05
(for 3.0 version or higher, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN21-4-05.zip
https://www.getzooz.com/firmware/ZEN21-4-05.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN21 On/Off Switch Change Log
ZEN22 Dimmer Switch 4.04
(for 3.0 or higher, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN22-4.04.zip
https://www.getzooz.com/firmware/ZEN22-4.04.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN22 Dimmer Switch Change Log
ZEN23 On/Off Toggle Switch 4.03
(for 3.0 or higher, find the hardware version on the front metal plate right above the toggle)
https://www.getzooz.com/firmware/ZEN23_V403.zip
https://www.getzooz.com/firmware/ZEN23_V403.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN23 On/Off Toggle Switch Change Log
ZEN24 Toggle Dimmer 4.03
(for 3.0 or higher, find the hardware version on the front metal plate right above the toggle)
https://www.getzooz.com/firmware/ZEN24_V403.zip
https://www.getzooz.com/firmware/ZEN24_V403.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN24 Toggle Dimmer Change Log
ZEN25 Double Plug 2.10
https://www.getzooz.com/firmware/ZEN25_V02R10.zip
https://www.getzooz.com/firmware/ZEN25_V02R10.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN26 S2 On/Off Switch 3.50
https://www.getzooz.com/firmware/ZEN26_V03R50.zip
https://www.getzooz.com/firmware/ZEN26_V03R50.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN26 S2 On/Off Switch Change Log
ZEN27 S2 Dimmer 3.40
https://www.getzooz.com/firmware/ZEN27-3.40.zip
https://www.getzooz.com/firmware/ZEN27-3.40.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN30 Double Switch 1.11
(for ZEN30 VER. 1.0 ONLY, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN30_V111.zip
https://www.getzooz.com/firmware/ZEN30_V111.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN30 Double Switch 2.11
(for ZEN30 VER. 2.0 ONLY, base firmware 2.0 or higher, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN30_V211.zip
https://www.getzooz.com/firmware/ZEN30_V211.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN30 Double Switch Change Log
ZEN30 Double Switch 3.20
(for ZEN30 VER. 3.0 ONLY, base firmware 3.0 or higher, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN30_V03R20.zip
https://www.getzooz.com/firmware/ZEN30_V03R20.gbl (This link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN30 Double Switch Change Log
ZEN32 700 Series Scene Controller 10.40
https://www.getzooz.com/firmware/ZEN32_V10R40.zip
https://www.getzooz.com/firmware/ZEN32_V10R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN32 Scene Controller Change Log
ZEN32 800LR Series Scene Controller 2.30
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN32_V02R30.zip
https://www.getzooz.com/firmware/ZEN32_V02R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN32 Scene Controller Change Log
ZEN34 Remote Switch 1.40
https://www.getzooz.com/firmware/ZEN34_V01R40.zip
https://www.getzooz.com/firmware/ZEN34_V01R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN34 Remote Switch Change Log
ZAC36 Valve Actuator 1.24
https://www.getzooz.com/firmware/ZAC36_V01R24.zip
https://www.getzooz.com/firmware/ZAC36_V01R24.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZAC36 Valve Actuator Change Log
ZAC38 Range Extender 1.30
https://www.getzooz.com/firmware/ZAC38_V01R30.zip
https://www.getzooz.com/firmware/ZAC38_V01R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZAC38 Range Extender Change Log
ZSE29 Outdoor Motion Sensor 2.20
(only for hardware version ZSE29 VER. 2.0 and firmware version 2.01, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/ZSE29_V02R20.zip
https://www.getzooz.com/firmware/ZSE29_V02R20.otz (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE40 500 Series 4-in-1 Sensor 32.12
(only for hardware version ZSE40 VER. 2.0 and firmware version 32.02/32.2, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/zse40-ver-2-32.12.zip
https://www.getzooz.com/firmware/zse40-ver-2-32.12.hex (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE40 4-in-1 Sensor Change Log
ZSE40 700 Series 4-in-1 Sensor 1.10
(Only for hardware version ZSE40 700 and firmware version 32.32, find the firmware version in your hub's interface)
https://www.getzooz.com/firmware/ZSE40-700_V1R10_US.zip
https://www.getzooz.com/firmware/ZSE40-700_V1R10_US.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE40 4-in-1 Sensor Change Log
ZSE41 Open | Close XS Sensor 1.40
https://www.getzooz.com/firmware/ZSE41_V01R40_US.zip
https://www.getzooz.com/firmware/ZSE41_V01R40_US.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE41 Open | Close XS Sensor Change Log
ZSE42 Water Leak XS Sensor 1.50
https://www.getzooz.com/firmware/ZSE42_V01R50_US.zip
https://www.getzooz.com/firmware/ZSE42_V01R50_US.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE42 Water Leak XS Sensor Change Log
ZSE43 Tilt | Shock XS Sensor 1.20
https://www.getzooz.com/firmware/ZSE43_V01R20.zip
https://www.getzooz.com/firmware/ZSE43_V01R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE43 Tilt | Shock XS Sensor Change Log
ZSE44 Temperature | Humidity XS Sensor 1.30
https://www.getzooz.com/firmware/ZSE44_V01R30_US.zip
https://www.getzooz.com/firmware/ZSE44_V01R30_US.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZSE44 Temperature | Humidity XS Sensor Change Log
ZEN51 Dry Contact Relay 1.70
https://www.getzooz.com/firmware/ZEN51_V01R70.zip
https://www.getzooz.com/firmware/ZEN51_V01R70.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN51 Dry Contact Relay Change Log
ZEN52 Double Relay 1.70
https://www.getzooz.com/firmware/ZEN52_V01R70.zip
https://www.getzooz.com/firmware/ZEN52_V01R70.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN53 DC Motor Controller 1.40
https://www.getzooz.com/firmware/ZEN53_V01R40.zip
https://www.getzooz.com/firmware/ZEN53_V01R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN53 DC Motor Controller Change Log
ZEN54 0-10V Dimmer 1.30
https://www.getzooz.com/firmware/ZEN54_V01R30.zip
https://www.getzooz.com/firmware/ZEN54_V01R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN55 DC Signal Sensor 1.30
https://www.getzooz.com/firmware/ZEN55_V01R30.zip
https://www.getzooz.com/firmware/ZEN55_V01R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN55 DC Signal Sensor Change Log
ZEN71 700 Series On/Off Switch 10.20
(Use for 1.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN71_V10R20.zip
https://www.getzooz.com/firmware/ZEN71_V10R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN71 700 Series On/Off Switch Change Log
ZEN71 700 Series On/Off Switch 2.20
(Use for 2.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN71_V02R20.zip
https://www.getzooz.com/firmware/ZEN71_V02R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN71 700 Series On/Off Switch Change Log
ZEN71 800LR Series On/Off Switch 3.30
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN71_V03R30.zip
https://www.getzooz.com/firmware/ZEN71_V03R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN71 700 Series On/Off Switch Change Log
ZEN72 700 Series Dimmer Switch 10.40
(Use for 1.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN72_V10R40.zip
https://www.getzooz.com/firmware/ZEN72_V10R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN72 700 Series Dimmer Switch Change Log
ZEN72 700 Series Dimmer Switch 2.20
(Use for 2.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN72_V02R20.zip
https://www.getzooz.com/firmware/ZEN72_V02R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN72 700 Series Dimmer Switch Change Log
ZEN72 800LR Series Dimmer Switch 3.30
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN72_V03R30.zip
https://www.getzooz.com/firmware/ZEN72_V03R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN72 700 Series Dimmer Switch Change Log
ZEN73 700 Series On/Off Toggle Switch 10.0
https://www.getzooz.com/firmware/ZEN73_V10_0.zip
https://www.getzooz.com/firmware/ZEN73_V10_0.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN73 700 Series On/Off Toggle Switch Change Log
ZEN74 700 Series Toggle Dimmer 10.10
https://www.getzooz.com/firmware/ZEN74_V10R10.zip
https://www.getzooz.com/firmware/ZEN74_V10R10.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN74 Toggle Dimmer Change Log
ZEN76 700 Series S2 On/Off Switch 10.20
(Use for 1.0 hardware version only, find the hardware version on the front metal plate right above the top paddle. If your firmware reports as 2.x DO not install this file!)
https://www.getzooz.com/firmware/ZEN76_V10R20.zip
https://www.getzooz.com/firmware/ZEN76_V10R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN76 700 Series S2 On/Off Switch Change Log
ZEN76 700 Series S2 On/Off Switch 2.20
(Use for 2.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN76_V02R20.zip
https://www.getzooz.com/firmware/ZEN76_V02R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN76 700 Series S2 On/Off Switch Change Log
ZEN76 800LR Series S2 On/Off Switch 3.30
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN76_V03R30.zip
https://www.getzooz.com/firmware/ZEN76_V03R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN76 700 Series S2 On/Off Switch Change Log
ZEN77 700 Series S2 Dimmer 10.40
(Use for 1.0 hardware version only, find the hardware version on the front metal plate right above the top paddle. If your firmware reports as 2.x DO not install this file!)
https://www.getzooz.com/firmware/ZEN77_V10R40.zip
https://www.getzooz.com/firmware/ZEN77_V10R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN77 700 Series S2 Dimmer Change Log
ZEN77 700 Series S2 Dimmer 2.30
(use for 2.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN77_V02R30.zip
https://www.getzooz.com/firmware/ZEN77_V02R30.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN77 700 Series S2 Dimmer Change Log
ZEN77 700 Series S2 Dimmer 3.20
(Use for 3.0 hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN77_V03R20.zip
https://www.getzooz.com/firmware/ZEN77_V03R20.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN77 700 Series S2 Dimmer Change Log
ZEN77 800LR Series S2 Dimmer 4.40
(Use for 800LR hardware version only, find the hardware version on the front metal plate right above the top paddle)
https://www.getzooz.com/firmware/ZEN77_V04R40.zip
https://www.getzooz.com/firmware/ZEN77_V04R40.gbl (this link is for Hubitat users only, use with the community OTA tool on C5 or older)
ZEN77 700 Series S2 Dimmer Change Log
ZST10 700 Z-Wave Stick
See update instructions and files here.
ZST39 800 Long Range Z-Wave Stick
Firmware 1.10 (based on SDK 7.18.3)
https://www.getzooz.com/firmware/ZST39_SDK_7.18.3_US-LR_V01R10.zip
Firmware 1.20 (based on SDK 7.19.3)
https://www.getzooz.com/firmware/ZST39_SDK_7.19.3_US-LR_V01R20.zip
ZST39 800 Long Range Z-Wave Stick Change Log
ZAC93 800 Long Range GPIO module
Firmware 1.10 (based on SDK 7.18.3)
https://www.getzooz.com/firmware/ZAC93_SDK_7.18.3_US-LR_V01R10.zip
Firmware 1.20 (based on SDK 7.19.3)
https://www.getzooz.com/firmware/ZAC93_SDK_7.19.3_US-LR_V01R20.zip
EUROPE
ZEN17 Universal Relay 1.30
https://www.getzooz.com/firmware/ZEN17_V01R30_EU.zip
ZEN17 Universal Relay Change Log
ZEN51 Dry Contact Relay 1.70
https://www.getzooz.com/firmware/ZEN51_V01R70_EU.zip
ZEN51 Dry Contact Relay Change Log
ZEN52 Double Relay 1.70
https://www.getzooz.com/firmware/ZEN52_V01R70_EU.zip
ZSE41 Open | Close XS Sensor 1.40
https://www.getzooz.com/firmware/ZSE41_V01R40_EU.zip
ZSE41 Open | Close XS Sensor Change Log
ZSE42 Water Leak XS Sensor 1.50
https://www.getzooz.com/firmware/ZSE42_V01R50_EU.zip
ZSE42 Water Leak XS Sensor Change Log
ZSE43 Tilt | Shock XS Sensor 1.20
https://www.getzooz.com/firmware/ZSE43_V01R20-EU.zip
ZSE43 Tilt | Shock XS Sensor Change Log
ZSE44 Temperature | Humidity XS Sensor 1.30
https://www.getzooz.com/firmware/ZSE44_V01R30_EU.zip
ZSE44 Temperature | Humidity XS Sensor Change Log
ZST10 700 Z-Wave Stick
See update instructions and files here but use this file instead:
https://www.getzooz.com/firmware/ZST10_700_7_18_3_EU.zip
ZST39 800 Z-Wave Stick
Firmware 1.10 (based on SDK 7.18.3)
https://www.getzooz.com/firmware/ZST39_SDK_7.18.3_EU_V01R10.zip
Firmware 1.20 (based on SDK 7.19.3)
https://www.getzooz.com/firmware/ZST39_SDK_7.19.3_EU_V01R20.zip
ZST39 800 Long Range Z-Wave Stick Change Log
ZAC93 800 GPIO module
Firmware 1.10 (based on SDK 7.18.3)
https://www.getzooz.com/firmware/ZAC93_SDK_7.18.3_EU_V01R10.zip
Firmware 1.20 (based on SDK 7.19.3)
https://www.getzooz.com/firmware/ZAC93_SDK_7.19.3_EU_V01R20.zip
AUSTRALIA
ZEN17 Universal Relay 1.30
https://www.getzooz.com/firmware/ZEN17_V01R30_AU.zip
ZSE41 Open | Close XS Sensor 1.40
https://www.getzooz.com/firmware/ZSE41_V01R40_AU.zip
ZSE42 Water Leak XS Sensor 1.50
https://www.getzooz.com/firmware/ZSE42_V01R50_AU.zip
ZSE43 Tilt | Shock XS Sensor 1.20
https://www.getzooz.com/firmware/ZSE43_V01R20-AU.zip
ZSE44 Temperature | Humidity XS Sensor 1.30
https://www.getzooz.com/firmware/ZSE44_V01R30_AU.zip
ZST10 700 Z-Wave Stick
See update instructions and files here but use this file instead:
https://www.getzooz.com/firmware/ZST10_700_7_18_3_AU.zip
If you have any questions about the firmware update process or have any suggestions how we can improve this page, please let us know! We always welcome your feedback and notes.
