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We reply to all messages 7 days a week, including Holidays. You'll always hear from a real person.
If we receive your inquiry after 7 PM ET, we'll get back to you in the morning.

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To schedule a support call, please send us a message with your phone number, time zone, a preferred appointment window, and a description of your issue. This will allow us to connect you with the most qualified member of our team to answer your questions fully and solve your problem quickly.

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Please register your product here and you'll receive access to the firmware file library. You don't need to submit a separate request for firmware files anymore!
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