ZAC38 800 Range Extender Change Log
Here is a list of updates we made to the ZAC38 800 Range Extender so far: VER. 1.0 (released 8/2023) Original release. Hardware: * 800 Series Z-Wave Chip for extra range and reliable communication * LED indicator for more efficient troubleshooting * Small form factor, does not block the second outlet in a st…
Recommended Accessories for Your ZAC38 Range Extender
Your ZAC38 Range Extender is ready to install out of the box. The unit is designed to boost your Z-Wave network. With the NEW 800 series chip, it helps provide faster communication and more range to support your existing Z-Wave mesh. With a back-up battery, the device can provide power outage notifications to you…
ZAC38 Range Extender Specs
Here are the technical details and specs for the ZAC38 Range Extender: * Model Number: ZAC38 * Power: 120 VAC 60 Hz * Operating Temperature: 32° – 104° F * Dimensions: 1" x 1" x 1.25" * Range: Up to 400 feet line of sight * Installation and Use: Indoor only Please don't hesitate to reach out with any que…
There is No LED Activity and My ZAC38 Range Extender is Unresponsive
You've plugged in your ZAC38 Range Extender into a grounded 110VAC receptacle, and there is no LED response from the device? We can help! First, please note that the device battery does not come charged; once it is plugged in then the battery will charge. If there is still no response, please try moving it to a…
How Do I Perform Hard Reset on My ZAC38 Range Extender?
If your ZAC38 Range Extender is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the device is powered, then follow the steps below: * Click the Z-Wave…
My ZAC38 Range Extender Shows Offline in SmartThings
Is your ZAC38 Range Extender showing offline in SmartThings? You'll want to start by ruling out any possible range or connectivity issues. Check out the quick troubleshooting steps below to resolve the issue. The best place to start is with refreshing your mesh network connections via a network repair. Remember, it …
How Can I Monitor for Power Outages?
Monitoring power outages in your smart home has become much easier with devices that include a backup battery. Unlike standard mains-powered devices, these units can notify your hub immediately if power is lost. One reliable option is the ZAC38 Range Extender . This device is mains-powered but contains a backup bat…
Zooz OTA Firmware Files
Here's where you can find all of the firmware files for our products in one place. Please read ALL of the below instructions and disclaimers very carefully before flashing your device with new firmware. All updates are at your own risk. Products bricked during an unnecessary update or with incorrect firmware are not …
Z-Wave Long Range FAQ's
Frequently Asked Questions About Z-Wave Long Range Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "range" or "frequency". You should see …
Zooz SmartThings Edge Drivers
SmartThings is slowly transitioning from the legacy groovy platform to the new lua platform . This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless of …
