## ZEN73 On/Off Switch not entering inclusion mode? Give exclusion a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub and is not currently inclu…
## Quickly and easily view, edit, and customize any of the advanced parameters for your ZEN73 Smart Switch in the WEB UI of your Z-Box Hub. Personalize your device quickly to make it work for your needs. Start by logging into your Z-Box Hub locally in the WEB UI with your computer connected to the same Wi-Fi network …
## The ZEN73 Toggle Switch will be recognized by the hub out of the box, no need for any custom drivers, as it is fully integrated with the Z-Box Hub. Follow the steps below to add the switch to your system. We recommend using the WEB UI when adding Z-Wave devices to your Z-Box Hub, but for your convenience, we have …
## If your switch works well manually but Z-Wave control isn't there, it may be a connectivity or range issue.** ** The ZEN73 Switch has range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal elements, large furniture, and thick walls. Ultimately range is determined by th…
## Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Alwa…
## You've verified that your switch is wired up and working at 100% manually. Now let's include it to your Z-Wave system: We call it "inclusion" but it goes by many names. Inclusion is just the process of adding or pairing a device to your Z-Wave system. We mention this since different brands will use different words…
## Let's start by excluding the switch from your system. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to excluded. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave controller into exclusion mode 3. **To…
## The Z-Box Hub makes it easy to add an action to any of the central scene triggers with handy shortcuts and a powerful scene creation tool. Here is how to program multi-tap triggers for your switches in the Z-Box Hub interface: 1. Make sure you're logged in to the WEB UI with local connection (same wifi network as…
## A Network Repair can help improve communication between Hubitat and your ZEN73 switch if it is showing “offline” in Hubitat. See if your Hubitat platform is updated to the latest version before performing a Z-Wave Network Repair. It’s an easy process to repair your network connections in Hubitat. **Here are the s…
## Trouble controlling your ZEN73 via Z-Wave? Here's what you can try. The 500 line of sight range of your ZEN73 can be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and the strength of your mesh network. If you'r…