My ZSE41 Open | Close Sensor is Not Reporting Reliably To My Hub
## So you have your ZSE41 Open | Close sensor installed and included to the hub, but you're not seeing accurate reports? Does your sensor seem to be stuck on Open or Closed status, or does it seem to be missing reports? We've got you covered with the best troubleshooting steps you can take before reaching out to our s…
My ZEN52 Double Relay Shows No Connection on My Z-Box Hub
## Does your ZEN52 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. …
My ZAC36 Titan Valve Actuator Shows No Connection on My Z-Box Hub
## Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hu…
My ZEN37 Wall Remote Shows Offline in SmartThings
## Is your ZEN37 Wall Remote paired correctly to your SmartThings hub but is unresponsive to Z-Wave commands from the SmartThings hub, then it could be out of range or experiencing some kind of connectivity issue. Communication routes are established by the hub at the time of device inclusion. If the device was paire…
My ZEN37 Wall Remote Shows No Connection on My Z-Box Hub
## Is the ZEN37 Wall Remote displaying "No Connection" on your Z-Box Hub? Check out the simple troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently av…
My ZEN37 Wall Remote is Unresponsive in My Z-Wave System
## Connectivity issues? There are a few reasons a device can drop offline or become unresponsive. Check out the troubleshooting steps below! * The ZEN37 Remote Switch has a range of **up to 250 feet line of sight** - but this range can be shortened by interferences like glass or metal elements, thick walls, or larg…
My ZAC36 Valve Actuator Shows Offline in Ring Alarm
## Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoor…
My ZEN37 Wall Remote is Unresponsive in Hubitat
## So your ZEN37 Wall Remote is included but not responsive to commands from your hub? You'll want to rule out any range, interference, or configuration issues at play. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN37. First, verify you have the latest version of Hu…
My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub
## Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Un…
My ZSE18 Motion Sensor Shows No Connection on My Z-Box Hub
## So your ZSE18 Motion Sensor is displaying "No Connection" on your Z-Box Hub? We can help! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available, there is no need for a…
