Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend first updating to the Z-Wave Plus or the Z-Wave JS Front-End , then excluding…
Installing the ZEN56 RGBW Dimmer in a 3 way setup allows you to control the same lighting load from more than one location. Because the ZEN56 is designed differently from a traditional mechanical dimmer, it does not use a standard 3 way switch configuration. Instead, there are two supported wiring methods depending o…
Before programming your ZEN56 on SmartThings, you'll want to ensure you have the custom driver installed and correctly assigned to the device. At this time, all functionality is availbale for iPhone users; unfortuantely, there is currently no way to program a color from routines on the SmartThings Andriod app; th…
Does the ZEN56 RGBW Dimmer show as offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seein…
If your ZEN56 RGBW Dimmer is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the…
Configuration is simple with the Z-Box! The ZEN56 RGBW Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to the…
Does your ZEN56 RGBW Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unl…
If your ZEN56 is powered and successfully included to your Home Assistant network, but you find it is not consistently responding to commands from the hub or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The giv…
If Hubitat shows your ZEN56 RGBW Dimmer as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure of yo…
Having trouble including your ZEN56 RGBW Dimmer? Excluding the device may help. Even if your ZEN56 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Ope…