Can't Add My ZEN57 240V XS Relay to my Z-Wave System
Will the ZEN57 240V XS Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN57 doesn't need…
How to Add Your ZEN57 240V XS Relay to Your Z-Wave System
For Z-Wave control of the ZEN57 240V XS Relay you will need to include it to your network; a process also known as adding or pairing. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, …
My ZEN57 240V XS Relay Shows Offline in my Z-Wave System
Does the ZEN57 240V XS Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seeing c…
Can't Add My ZEN75 Heavy Duty Switch to My Z-Wave System
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN75 * Press and hold the lo…
How to Add Your ZEN35 Scene Dimmer to Your Z-Wave System
After your ZEN35 is installed and working manually, you're ready to go ahead and add it to your Z-Wave system! Your system might refer to it as adding or pairing, but inclusion is a common term for getting a Z-Wave device to join your Z-Wave system. Here are the steps for adding the Scene Dimmer to your system: …
How to Add Your ZEN75 Heavy Duty Switch to your Z-Wave System
Once your ZEN75 Heavy Duty Switch is installed and working manually, it's time to pair it to your Z-Wave hub! By pairing or including the switch, we mean adding or connecting it. Here's how to include your ZEN75 Heavy Duty Switch to your Z-Wave system: 1. Put your Z-Wave controller into inclusion mode (see your s…
My ZEN75 Heavy Duty Switch is Unresponsive to My Z-Wave System
Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your ZEN75 Heavy Duty Switch has a range of up to 500 feet (line of sight) when included via mesh, or up to 1300 feet with ZWLR. Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultima…
My ZEN53 DC Motor Controller is Unresponsive to My Z-Wave System
Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh n…
My ZEN37 Wall Remote is Unresponsive in My Z-Wave System
Connectivity issues? There are a few reasons a device can drop offline or become unresponsive. Check out the troubleshooting steps below! * The ZEN37 Remote Switch has a range of up to 250 feet line of sight - but this range can be shortened by interferences like glass or metal elements, thick walls, or large fur…
How to Add Your ZEN53 DC Motor Controller to your Z-Wave Hub
Once the device is installed correctly and powered with a proper 6-32 VDC power supply, adding the device to your Z-Wave hub is quick and easy! Simply follow the steps below to have the ZEN53 included in no time! Important Note : A steady, blinking green is the standard state for the device; as long as the unit has …
