Can't Add My ZEN55 Smoke & CO Detector Bridge to My Z-Wave System
Unable to include your ZEN55 Smoke & CO Detector Bridge? It may sound counter-intuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various…
Can't Add My ZEN04 Smart Plug to My Z-Wave System
If you're having troubles including the ZEN04 to your Z-Wave hub, the best place to start is with exclusion, a process that is also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be d…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Wave System
Having trouble including your ZSE44 Temperature | Humidity XS Sensor? Try exclusion! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. …
How to Add Your ZEN37 Wall Remote to Your Z-Wave System
Adding the ZEN37 Wall Remote to your Z-Wave system is easy! Use the triangle tool to open the remote and access the battery. Pull the battery tab to power the Wall Remote. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion. To manually include the ZEN37: * Make sure …
Can't Add My ZAC38 Range Extender to My Z-Wave System
Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done if …
My ZSE42 Water Leak XS Sensor is Unresponsive to My Z-Wave System
Is your ZSE42 Water Leak XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes obstructions like metal elements and thick walls can cause interference with the sensor's communication. The range for the device is determined by the individual structure of your home and the strengt…
How to Add Your ZEN55 Smoke & CO Detector Bridge to your Z-Wave Hub
Once you have the ZEN55 correctly installed and powered, you can include the device to your Z-Wave hub. Inclusion is another name for adding the device to your Z-Wave hub. Simply follow the steps below to have the ZEN55 included in no time! Important Note : A steady, blinking green is the standard state for the de…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Wave System
Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…
My ZSE44 Temperature | Humidity XS Sensor is Unresponsive to My Z-Wave System
Is your ZSE44 Temperature | Humidity XS Sensor offline or not responding to Z-Wave commands? Try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Essentially, range is determined by the individual structure of your home and the strength of your mesh …
My ZSE43 Tilt | Shock XS Sensor is Unresponsive to My Z-Wave System
If your ZSE43 Tilt | Shock XS Sensor goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Essentially, range is determined by the individual structure of your home and the strength of your mesh netw…
