Is your ZEN35 Scene Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently avai…
If your ZEN35 Scene Dimmer is included but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmware up…
The ZEN35 Scene Dimmer provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN35, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the Z-Wa…
So your ZEN35 Scene Dimmer is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we woul…
Inclusion doesn't always work on the first try - if that's the case with your ZEN35 Scene Dimmer, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. We always recommend trying exclusion first, in case the device was par…
If you're having trouble adding your ZEN35 Scene Dimmer to HomeSeer, you may need to try a factory reset or an exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 …
If your ZEN35 Scene Dimmer is included to SmartThings but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN35 in its target location. Network repair can h…
If your ZEN35 Scene Dimmer isn't responding to Z-Wave commands, it could indicate a range or connectivity issue. Range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture, thick walls, or metal elements can shorten range. Issues controllin…
First, ensure that your Scene Dimmer is properly installed and operating correctly in manual mode by turning on and off the physically connected light. Once it’s powered and tested, you can proceed to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Fron…
If you're having trouble adding the ZEN35 Scene Dimmer to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 se…