Can't Add My ZEN56 RGBW Dimmer to SmartThings
Having trouble including your ZEN56 RGBW Dimmer? Excluding the device may help. Even if your ZEN56 was never initially added to SmartThings, exclusion simply acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Ope…
My ZEN56 RGBW Dimmer is Unresponsive to SmartThings
If your ZEN56 RGBW Dimmer is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThing…
How to Access the Advanced Settings for Your ZEN56 RGBW Dimmer on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN56 RGBW Dimmer for the lua platform. *IMPORTANT COMPATIBILITY NOTE FOR ANDROID USERS* There is currently no way to program a color from routines; this has been confirmed as a SmartThings bug…
How to Add Your ZEN56 RGBW Dimmer to SmartThings
Your ZEN56 RGBW Dimmer will work great with SmartThings with the custom driver installed (coming soon) . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below…
My ZEN58 Low Voltage XS Relay Shows No Connection on SmartThings
If your ZEN58 Low Voltage XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your S…
How to Access Advanced Settings for My ZEN78 High Power Relay on SmartThings
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN78 High Power Relay for the lua platform. Below are the instructions on how to install the driver, and if you haven't added one before, it's an easy process that only takes a few minutes. Pl…
Can't Add My ZEN57 XS Relay to SmartThings
Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…
Can't Add My ZEN78 High Power Relay to SmartThings
Having trouble including your ZEN78 High Power Relay? Excluding the device may help. Even if your ZEN78 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Exclusion Steps * Open your SmartThings app and locate your SmartThing…
Can't Add My ZEN58 Low Voltage XS Relay to SmartThings
Having trouble including your ZEN58 Low Voltage XS Relay? Excluding the device may help. Even if your ZEN58 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: *…
My ZEN57 XS Relay Shows Offline in SmartThings
If your ZEN57 240V XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
