My ZEN58 Low Voltage XS Relay Shows No Connection on SmartThings
If your ZEN58 Low Voltage XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your S…
How to Access Advanced Settings for My ZEN58 Low Voltage XS Relay on SmartThings
The custom Edge driver for the ZEN58 is in development and should be ready soon! Check back here for updates.
Can't Add My ZEN57 240V XS Relay to SmartThings
Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…
Can't Add My ZEN58 Low Voltage XS Relay to SmartThings
Having trouble including your ZEN58 Low Voltage XS Relay? Excluding the device may help. Even if your ZEN58 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: *…
My ZEN57 240V XS Relay Shows Offline in SmartThings
If your ZEN57 240V XS Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. Network Repair Steps for Network Repair below: * Open your SmartThings app and locate your SmartThi…
How to Add Your ZEN58 Low Voltage XS Relay to SmartThings
Your ZEN58 Low Voltage XS Relay will work great with SmartThings with the custom driver installed (coming soon!). The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the s…
How to Access Advanced Settings for My ZEN57 240V XS Relay on SmartThings
Coming soon! Keep an eye out here for custom driver for the ZEN57!
How to Add Your ZEN57 240V XS Relay to SmartThings
Your ZEN57 240V XS Relay will work great with SmartThings with the custom driver installed (coming soon). The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps bel…
My ZEN35 Scene Dimmer Shows Offline in SmartThings
If your ZEN35 Scene Dimmer is included to SmartThings but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN35 in its target location. Network repair can h…
Can't Add My ZEN75 Heavy Duty Switch to SmartThings
Trouble including the ZEN75 Heavy Duty Switch to your SmartThings hub? Give exclusion a try! The first thing to double check is that you have installed the Edge driver for the ZEN75. You can find the steps to install the new lua Edge driver here . With the Edge driver installed, you can go ahead and give exclusi…
