Which Z-Wave hub systems are compatible with my Scene Controller? The ZEN12 was verified as compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front End) * Homey ( Zooz App for Homey ) * Hubitat (integ…
Does your ZEN12 Motion Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. U…
Configuration is simple with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to t…
Here is a list of updates we have made to the ZEN12 Motion Dimmer so far: VER. 1.0 (released 07/2026) Original release Hardware: 1 * 800 Series Z-Wave chip * Built-in PIR motion sensor * Built-in ambient light (lux) sensor * Multi-color LED banner Firmware: 1.00 * Central Scene support * Smart Bulb Mode (r…
If your ZEN12 is powered and successfully included to your Home Assistant network, but you find it is not consistently responding to commands from the hub or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The giv…
Inclusion issue with your ZEN12 Motion Dimmer? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
Set your timers, relay behavior, or turn on smart bulb mode, all from the ZEN12 RGBW Dimmer advanced settings! The ZEN12 Dimmer is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assi…
To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN12 Motion Dimmer for the lua platform. Below are the instructions on how to install the driver, and if you haven't added one before, it's an easy process that only takes a few minutes. Pleas…
Trouble with your ZEN12 Motion Dimmer? Try factory reset! If your Scene Dimmer is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device …
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new devi…