You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from ZEN12 tag

ZEN12 Motion Dimmer & Compatible Hubs

Which Z-Wave hub systems are compatible with my Scene Controller? The ZEN12 was verified as compatible with the following Z-Wave systems: * Z-Box Hub  (recommended for all Zooz products) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front End) * Homey ( Zooz App for Homey ) * Hubitat (integ…

My ZEN12 Motion Dimmer Shows No Connection on My Z-Box Hub

Does your ZEN12 Motion Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. U…

How to Access Advanced Settings for My ZEN12 Motion Dimmer on Z-Box

Configuration is simple with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to t…

ZEN12 Motion Dimmer Change Log

Here is a list of updates we have made to the ZEN12 Motion Dimmer so far: VER. 1.0 (released 07/2026) Original release Hardware: 1 * 800 Series Z-Wave chip * Built-in PIR motion sensor * Built-in ambient light (lux) sensor * Multi-color LED banner Firmware: 1.00 * Central Scene support * Smart Bulb Mode (r…

My ZEN12 Motion Dimmer is Unresponsive to Home Assistant

If your ZEN12 is powered and successfully included to your Home Assistant network, but you find it is not consistently responding to commands from the hub or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The giv…

Can't Add My ZEN12 Motion Dimmer to My Z-Box Hub

Inclusion issue with your ZEN12 Motion Dimmer? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…

How to Access Advanced Settings for Your ZEN12 Motion Dimmer on Home Assistant

Set your timers, relay behavior, or turn on smart bulb mode, all from the ZEN12 RGBW Dimmer advanced settings! The ZEN12 Dimmer is integrated with the latest  JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assi…

How to Access Advanced Settings for ZEN12 Motion Dimmer on SmartThings

To ensure correct configuration and to provide access to the advanced settings, we've created a custom Edge driver for the ZEN12 Motion Dimmer for the lua platform. Below are the instructions on how to install the driver, and if you haven't added one before, it's an easy process that only takes a few minutes.  Pleas…

How Do I Perform a Factory Reset on My ZEN12 Motion Dimmer

Trouble with your ZEN12 Motion Dimmer? Try factory reset! If your Scene Dimmer is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device …

How to Add Your ZEN12 Motion Dimmer to the Z-Box Hub

No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new devi…

scroll to top icon