Configuration is simple with the Z-Box! The ZEN12 Motion Dimmer will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instanc…
Trouble including the ZEN12 Motion Dimmer to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the device has never been connected to your hub. Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click…
Inclusion issue with your ZEN12 Motion Dimmer? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
Customize your ZEN12 Motion Dimmer with the advanced settings! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while trying to access the advanced settings of your ZEN12, we…
If you're having trouble adding your ZEN12 Motion Dimmer to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you haven'…
Your ZEN12 Motion Dimmer will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to include …
For Z-Wave control of the ZEN12 Motion Dimmer you will need to include it to your network; a process also known as adding or pairing. Inclusion Steps * Put the Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different) * Click the main button 3 times as quickly a…
If your ZEN12 is powered and successfully included to your Home Assistant network, but you find it is not consistently responding to commands from the hub or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The giv…
Which Z-Wave hub systems are compatible with my Scene Controller? The ZEN12 was verified as compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front End) * Hubitat (integrated) * SmartThings Hub with …
Does your ZEN12 Motion Dimmer display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. U…