Can't Add My ZSE43 Tilt | Shock XS Sensor to My Z-Wave System
Having an issue including your ZSE43 Tilt | Shock XS Sensor? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. It's a type of reset that can assist with a variety of configuration or connectivity issues, so always start here. 800 series o…
My ZSE41 Open | Close XS Sensor is Unresponsive to My Z-Wave System
Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If yo…
Can't Add My ZEN52 Double Relay to My Z-Wave System
Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't need …
How to Add Your ZEN04 Smart Plug to Your Z-Wave System
Inclusion is the process of connecting a device to your Z-Wave hub; it is also known as adding or pairing a device. Simply plug in your ZEN04 and ensure it is working manually, then follow the simple steps below to include the ZEN04 Smart Plug to your Z-Wave hub. Here are the steps to add the device to your syste…
My ZEN52 Double Relay is Unresponsive to My Z-Wave System
Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're seeing co…
My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System
If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
How to Add Your ZSE43 Tilt | Shock XS Sensor to Your Z-Wave System
Adding or pairing a device to your Z-Wave system is called Inclusion. You'll need to include your ZSE43 sensor to your network before mounting it in its final location. To auto-include your ZSE43 Tilt | Shock XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions …
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture…
How to Add Your ZSE44 Temperature | Humidity XS Sensor to Your Z-Wave System
Prior to mounting your ZSE43 sensor in its final location, you'll need to include your ZSE44 sensor to your Z-Wave network. To auto-include your ZSE44 Temperature|Humidity XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instructions since each brand is different). If you…
Can't Add My ZEN16 Multirelay to My Z-Wave System
Your ZEN16 won't include to your Z-Wave system? Start with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
