There is No LED Activity and My ZEN55 Smoke and Co Detector Bridge is Unresponsive
## Is the ZEN55 Smoke and Co Detector Bridge installed, but there is no LED activity, and the relay is unresponsive? Please check out the list of troubleshooting steps below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the d…
Can't Add My ZEN55 DC Signal Sensor to My Z-Wave System
## Unable to include your ZEN55 DC Signal Sensor? It may sound counterintuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configur…
My ZEN55 DC Signal Sensor Shows No Connection on My Z-Box Hub
## Does your ZEN55 DC Signal Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the backgrou…
My ZEN55 DC Signal Sensor is Unresponsive to My Z-Wave System
## You've successfully installed and included your ZEN55 DC Signal Sensor, but it's offline or unresponsive to Z-Wave commands? Give the troubleshooting steps below a try! Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interference like metal, stone, or …
My ZEN55 DC Signal Sensor Shows Offline in Hubitat
## Your ZEN55 DC Signal Sensor is successfully included, but it's showing as “offline" in Hubitat? This is suggestive of a potential range or configuration issue. The easiest place to start is with a Z-Wave Network Repair. You always want to start by ensuring that your Hubitat hub is up to date on its platform versio…
Can't Add My ZEN55 DC Signal Sensor to Home Assistant
## Having trouble adding your ZEN55 DC Signal Sensor to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. **To exclude the ZEN55:** 1. In Home Assistant: open **Setting…
Can't Add My ZEN55 DC Signal Sensor to SmartThings
## Having an issue including your new ZEN55 DC Signal Sensor? Check that you have [the lua Edge driver installed for the ZEN55][1], to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the devic…
How Do I Perform Hard Reset on My ZEN55 DC Signal Sensor
## Unexpected issues with the ZEN55? If you've tried exclusion, but are still having issues, try a factory reset. ## A factory reset will restore the ZEN55 to factory settings and remove it from your hub. When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it ha…
My ZEN55 DC Signal Sensor Shows Offline in SmartThings
## Struggling with connectivity issues? Your ZEN55 DC Signal Sensor is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connections. The…
ZEN55 DC Signal Sensor FAQs
## **Frequently Asked Questions About the ZEN55 DC Signal Sensor** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compatible…
