Unable to include your ZEN55 Smoke & CO Detector Bridge? It may sound counter-intuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various…
Struggling with connectivity issues? Your ZEN55 Smoke & CO Detector Bridge is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connecti…
Having trouble including your ZEN55 to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …
Having an issue including your new ZEN55 Smoke & CO Detector Bridge? Check that you have the lua Edge driver installed for the ZEN55 , to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the …
Having issues getting your ZEN55 Smoke & CO Detector Bridge included to Hubitat? Let's start by excluding the device first. Exclusion is a simple procedure that can be done even if the device has never been included to a hub. It is simply a soft Z-Wave reset for the device, and helps to resolve any connectivity or c…
Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…
Unexpected issues with the ZEN55? If you've tried exclusion, but are still having issues, try a factory reset. A factory reset will restore the ZEN55 to factory settings and remove it from your hub. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resol…
Inclusion is fast and easy with the Z-Box! You don't need any extra device handlers or drivers here! The ZEN55 Smoke & CO Detector Bridge will be recognized correctly on the Z-Box, as it is fully integrated. Simply follow the instructions in the manual to install and power the device, then follow the steps below to a…
Once you have the ZEN55 correctly installed and powered, you can include the device to your Z-Wave hub. Inclusion is another name for adding the device to your Z-Wave hub. Simply follow the steps below to have the ZEN55 included in no time! Important Note : A steady, blinking green is the standard state for the de…
Ensure your new ZEN55 Smoke & CO Detector Bridge works well in your installation! * Use with any standard interconnect smoke and/or CO alarms. * Always turn off the power at the breaker before handling the wiring, this is a 120 V high-voltage installation. * The last detector in series will be the one that on…