## If your ZEN37 Wall Remote is experiencing issues, a factory reset could resolve it! If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the d…
## Having issues with your stick? Looking to clear the device and restore it to factory settings? If there doesn't seem to be away to factory reset the Z-Stick using your system's interface, you can do that with the help of the software mentioned in the below article: [http://www.support.getzooz.com/kb/article/253-h…
## Unexpected issues with the ZEN55? If you've tried exclusion, but are still having issues, try a factory reset. ## A factory reset will restore the ZEN55 to factory settings and remove it from your hub. When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it ha…
## If your ZAC38 Range Extender is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the device is powered, then follow the steps below: * **Click the Z-Wav…
## A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it has not resolved the issue 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded a…
## You've tried exclusion, but still experiencing configuration issues with your ZEN54? A factory reset can help! When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it has not resolved the issue 2. It is unresponsive to manual and Z-Wave control A hard reset …
## Is your ZEN14 Outdoor Double Plug powered but still unresponsive to Z-Wave and manual commands? Try a factory reset! A hard reset will restore the device to factory settings and erase all customization and recorded activity. * Make sure the plug is powered. * Click the Z-Wave button twice and hold it the thir…
## If you've powered up your ZEN05 Outdoor Smart Plug and find that it's unresponsive to Z-Wave and manual commands, try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the plug is powered, then follow the steps below: *…
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. If you'…
## A factory reset is helpful if your ZEN24 isn't responsive to any manual or Z-Wave commands. If you've already tried excluding the Toggle Dimmer from your Z-Wave network, then a factory reset is the next step. This type of reset will erase all custom settings and recorded activity, returning the device to factory d…