My ZEN52 Double Relay Shows No Connection on My Z-Box Hub
## Does your ZEN52 Double Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. …
Can't Add My ZEN52 Double Relay to My Z-Box Hub
## Inclusion issue with your ZEN52 Double Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hu…
How to Access Advanced Settings for My ZEN52 Double Relay on Z-Box
## Configuration is simple with the Z-Box! The ZEN52 Double Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings. To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to …
How to Add Your ZEN52 Double Relay to Z-Box
## Quickly add the ZEN52 Double Relay to the Z-Box hub and start automating! You don't need any extra device handlers or drivers here! Simply follow the instructions in the manual to correctly install and power the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via th…
ZEN52 Double Relay FAQs
## **Frequently Asked Questions About the ZEN52 Double Relay** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compatible". Y…
My ZEN52 Double Relay Shows Offline in Vera
# Are you unable to control your ZEN52 Double Relay via Z-Wave commands? This could point to a range or connectivity issue. After ensuring your ZEN52 Double Relay was paired successfully, the next best step is to refresh the connections in your mesh network, by utilizing the **Update Neighbor Nodes **feature in Vera.…
Can't Add My ZEN52 Double Relay to Vera
Are you unable to pair your ZEN52 Double Relay with Vera? Excluding the device may help! This procedure acts as a soft reset to help with any configuration or inclusion issues. Below are the steps to exclude the ZEN52: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera int…
Can't Add My ZEN52 Double Relay to Home Assistant
## If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. **If Home Assistant is having trouble …
My ZEN52 Double Relay Shows Offline in Home Assistant
Is the ZEN52 included to Home Assistant, but unresponsive to commands? You may need to heal the network. Interferences like furniture, thick walls, or metal elements can shorten range. The range for the device is determined by the specific structure of your home and the strength of your mesh network. If you're seeing…
My ZEN52 Double Relay Shows Offline in Hubitat
# Does the ZEN52 Double Relay show as “offline" in Hubitat? This suggests a range or configuration issue. A Z-Wave Network Repair could help. ## Ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: 1. …
