Can't Add My ZEN52 Double Relay to Hubitat
## The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! ## Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a so…
My ZEN52 Double Relay Shows Offline in SmartThings
## If inclusion was initially successful, but your ZEN52 Double Relay shows offline in SmartThings, it may indicate a range or connectivity issue. Network Repair can be used to refresh your mesh network's connections using the SmartThings app. This helps the SmartThings hub find a more efficient route to the relay. …
How to Add Your ZEN52 Double Relay to Vera
## Adding your ZEN52 Double Relay to Vera is fast and easy! Below are the steps to pair your device: 1. Power on the ZEN52 2. In your Vera app, select the **Devices** tab. Next, click on the gray "**+ Add Device**" button 3. Choose **Generic Z-Wave Device** from the device list 4. **Click the Z-Wave button o…
There is No LED Activity and My ZEN52 Double Relay is Unresponsive
## Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power…
Can't Add My ZEN52 Double Relay to My Z-Wave System
## Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't nee…
How to Change the Advanced Settings for Your ZEN52 Double Relay in Vera
## You can adjust the settings of your ZEN52 Double Relay to fit your needs! The steps listed below allow you to change the parameters (also known as the advanced settings) in your Vera interface. Ensure you change the correct values for **Variable **(corresponding the Parameter you'd like to change), **Data Size**, …
My ZEN52 Double Relay is Unresponsive to My Z-Wave System
## Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: ### Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
Can't Add My ZEN52 Double Relay to SmartThings
## Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. **If your ZEN52 Double Relay is having trouble being added, try ex…
How to Change the Advanced Settings for Your ZEN52 Double Relay in Home Assistant
# Adjust the advanced settings for the ZEN52 Double Relay to suit your installation! The ZEN52 Double Relay is integrated with the latest [JS integration of Home Assistant][1], so that once included, you should have access to all of its advanced settings. If you aren't on the JS integration yet, Home Assistant curren…
How to Add Your ZEN52 Double Relay to Hubitat
## The ZEN52 Double Relay is officially integrated with Hubitat, which allows for simple inclusion without extra setup! ## Ensure the platform is utilizing Version 2.3 or higher. The ZEN52 as a default shows as "device" in the Hubitat user interface. You will need to manually change the device type to "Generic Z-Wav…
