Zooz 500 Series to 800 Series Switch Transition Guide
With the launch of our new 800 Series switches, you’ll enjoy the latest Z-Wave Long Range technology, better wireless performance, and updated designs. This guide will help you smoothly upgrade your 500 Series switches to their 800 Series counterparts by providing wiring notes, load ratings, size differences, and chi…
My ZEN76 S2 On/Off Switch Shows No Connection on My Z-Box Hub
Is your ZEN76 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
How to Access the Advanced Settings for ZEN76 On/Off Switch on HomeSeer
The ZEN76 offers a multitude of customization options to perfectly tailor it to your smart home requirements. Pick your LED color, set a timer; the sky's the limit! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the a…
My ZEN76 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…
Can't Add My ZEN76 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN76 switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets…
How to Add Your ZEN76 On/Off Switch to HomeSeer
After you've installed your ZEN76 switch and confirmed it's functioning manually, it's time to connect it to your HomeSeer network. This inclusion will enable you to control your ZEN76 switch remotely and incorporate it into your home automation system. Zooz products are officially integrated with the Z-Wave Plus an…
Can't Add My ZEN76 On/Off Switch to My Z-Box Hub
Troubles adding your ZEN76 Switch to the Z-Box hub? Exclusion is the way to go. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series dev…
How to Access Advanced Settings for My ZEN76 S2 Switch on Z-Box
You can view, edit, and customize advanced parameters for your S2 Switch in the WEB UI of your Z-Box Hub. Change settings on your device quickly to make it work for your needs. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Z-Box uses the officia…
Zooz Switch & Dimmer Troubleshooting
INSTALLATION: Requirements & Best Practices Below, we'll cover some common inquiries, troubleshooting steps, and switch/dimmer installation best practices that apply to all of our smart switch models. Maximum Load Ratings Ensure you verify the maximum acceptable load for your switch model. The majority of our swit…
My ZEN76 S2 Switch is Offline in Hubitat
An “offline” status in Hubitat could mean your ZEN76 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…
