SmartThings is slowly transitioning from the legacy groovy platform to the [new lua platform][1]. This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless o…
## With the latest transition to the [lua platform][1], the old Groovy custom device handlers will now be unusable on SmartThings. Don't worry, we've created a new custom Edge driver for the ZEN21 Switch for the lua platform! Below are the instructions on how to install the new Edge driver. If you haven't added one b…
## Here are the updates and improvements we made to the ZEN21 switch model so far. (This is a discontinued product, replacement model: ZEN71) ### _VER. 1.0 (released 6/2016)_ _Original release._ **Hardware: ** * Included screwless wall plate * Did NOT include neutral jumper * Did NOT include 3-way functiona…
## While Zooz switches cannot be directly wired to other smart switches or electronic add-on switches, you can make two Zooz switches work together using remote Z-Wave control. Remember, always wire your Zooz switches according to the appropriate diagram from the manual for the model you're installing. Zooz switches …
## Quickly and easily pair your ZEN21 On/Off Switch with SmartThings in no time! (This is a discontinued product, replacement model: ZEN71) To access all of the advanced settings available for the 500 Series On/Off Switch, you'll want to install the custom Edge driver with the [instructions located here][1]. With t…
## Inclusion issues are pretty common among smart devices. Here's what to try first: Exclusion is a kind of soft reset that can help with a variety of inclusion and configuration issues. Devices don't need to be included properly to be able to be excluded. (This is a discontinued product, replacement model: ZEN71) …
## Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wirin…
## You may have noticed our Zooz light switches line has expanded. We just love updating and upgrading products for you! So what's the difference between the new 700 series switches and the 500 series models? **Here is a short list of upgrades we implemented in the 700 series models:** * **700 series Z-Wave chip*…
## Most Zooz light switches are not rated for use with fans, home appliances, and motor loads in general - but there are a few exceptions. To have on/off control of your fan, you could use the [ZEN71 Switch][1] or the [ZEN32 Scene Controller][2] as long as the fan is rated **under 3A or installed in the last 5 years*…
### It depends on what you plan on controlling with your dimmer, and how much space you have in your switch box. (This articles refers to the discontinued 500 series models. All of the current models already come without any heatsink tabs to remove for an improved installation experience. Thew 500 series models have …