ZEN05 Outdoor Smart Plug FAQs
Frequently Asked Questions About the ZEN05 Outdoor Smart Plug Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You s…
ZEN14 Outdoor Double Plug FAQs
Frequently Asked Questions About the ZEN14 Outdoor Double Plug Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You …
ZEN51 Dry Contact Relay FAQs
Frequently Asked Questions About the ZEN51 Dry Contact Relay Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You sh…
My Z-Wave Device Won't Add To The Hub
There are a few reasons why you may be having issues pairing your new Z-Wave device to the hub. Below we list the most common causes and how to address them so you can join your product to the network quickly and start using it in no time! 1. THE DEVICE IS ALREADY ADDED TO A Z-WAVE NETWORK CAUSE: How could a b…
ZEN31 RGBW Dimmer FAQs
Frequently Asked Questions About the ZEN31 RGBW Dimmer Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should s…
Zooz Device Compatibility
Adding new devices to your smart home is always exciting, but let's make sure they're compatible with your hub! While your hub may support Z-Wave devices, it may not always properly recognize a given device or give you access to all of the device's advanced settings or functionality. It is up to the hub platform to …
How to Access Advanced Settings for My ZEN20 Power Strip on SmartThings
SmartThings has disbanded support for the previous groovy-based device handlers, as they have transitioned to the new lua platform . We have ensured that you can still access your device's advanced settings! We have created new custom Edge drivers for the lua platform. Please follow the instructions below on how to…
How to Access Advanced Settings for ZEN16 MultiRelay on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable. Don't worry! You can still access your device's advanced settings! We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
