You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from SmartThings tag

How to Access Advanced Settings for ZSE11 Q Sensor on SmartThings

With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…

ZEN20 Power Strip & Compatible Hubs

Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Ezlo Plus * Ezlo Secure * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wa…

How to Use the ZEN16 MultiRelay as a Sprinkler Controller on SmartThings

Schedule and manage your sprinkler system from SmartThings with the ZEN16 MultiRelay: use it to automate up to 3 zones! The below instructions describe a Z-Wave-only control system. Do NOT connect your existing timer to the Sw inputs on the MultiRelay. Here is how you can use your MultiRelay as a multi-zone sprinkle…

My ZEN23 On/Off Switch Shows Offline in SmartThings

This is product is discontinued and replaced with the ZEN73 . What does that mean? As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a  network repair  to refresh your mesh network's connections…

Can't Add My ZEN22 Dimmer Switch to SmartThings

This is product is discontinued and replaced with ZEN72 . What does that mean? Inclusion issues are quite common with Z-Wave devices. No need to worry, but here's where to start: You'll be able to control the dimmer remotely out of the box, you'll just need to add lua Edge driver to access the advanced settings…

Can't Add My ZEN20 Power Strip to SmartThings

Exclusion should be your go-to move anytime you have trouble adding any Z-Wave device. Give exclusion a try if you've attempted to include the strip with these steps , but you're seeing configuration issues or are generally unable to add the device to your SmartThings hub. Exclusion is a Z-Wave reset that can help …

How to Add Your ZEN23 On/Off Switch to SmartThings

This is product is discontinued and replaced with ZEN73 . What does that mean? First things first: verify that your switch works manually. If you can control the connected light without issue, it's time to include it to your SmartThings network. You'll be able to control the switch out of the box but you'll need …

Can't Add My ZEN06 Smart Plug to SmartThings

This is product is discontinued and replaced with ZEN04 . What does that mean? If you're having issues pairing your ZEN06 Smart Plug with SmartThings, here's what you can try. The most common troubleshoot of all: simply excluding the device! Even if your ZEN06 Smart Plug was never successfully included to SmartTh…

How to Add Your ZEN77 S2 Dimmer to SmartThings

Once you've confirmed your ZEN77 S2 Dimmer works 100% manually, you're ready for the next step - Z-Wave inclusion! In order to have access to the complete list of advanced settings available for the ZEN72 Dimmer, you'll want to follow the instructions here  to install the new lua Edge driver. With the handler …

How to Access Advanced Settings for Your ZSE19 Multisiren on SmartThings

This is product is discontinued and has been replaced by the  ZSE50 Siren & Chime :  What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here:  ZSE50 Knowledge Base Because the device was discontinued before SmartThings moved from the groovy platform to the lua platform, we will not be c…

scroll to top icon