My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
How to Add Your ZEN31 RGBW Dimmer to SmartThings
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? You'll need to add an Edge driver prior to including the ZEN31 to SmartThings to ensure it is recognized correctly and to ensure you have full control of all the device's channels. Once the Edg…
How to Access Advanced Settings for My ZEN15 Power Switch on SmartThings
SmartThings has transitioned to the new lua platform , and the older Groovy custom device handlers are no longer supported on SmartThings. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Add Your ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Before adding your dimmer to SmartThings, make sure it works fine when controlled and dimmed manually. And if everything's good to go with manual control, regardless of which app you're using, the dimmer will work with SmartThings out …
How to Access Advanced Settings for My ZEN25 Double Plug on SmartThings
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? SmartThings has disbanded support for the previous groovy-based device handlers, as they have transitioned to the new lua platform . We have ensured that you can still access your device's advanced settings! We have c…
How to Access Advanced Settings for ZEN30 Double Switch on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN30's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
How to Add Your ZEN27 Dimmer to SmartThings
Before moving on to Z-Wave set up, check that your dimmer works at 100% manually. Once you verify that it works well locally, it's time to add the dimmer to SmartThings. The switch will work with the out of the box; however, we recommend installing the lua Edge driver first to provide access to all the advanced fe…
How to Access Advanced Settings for My ZSE18 Motion Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
How to Program Your ZEN34 Remote Switch on SmartThings
Start by ensuring the Edge driver is installed for the ZEN34. Once that's installed, you can add the device to your hub , and program it!. Here are a few tips on making it work. First, make sure your device was recognized correctly as the Zooz ZEN34 Remote Switch and displays with a remote control icon in the app…
How to Add Your ZSE18 Motion Sensor to SmartThings
There are a few different ways to add the Motion Sensor to SmartThings, but you'll need to complete the check-list below first in each case: This sensor works best with SmartThings when used with the lua Edge driver. However, it will work great out of the box as a motion sensor without the driver. It takes 5 minutes…
