ZEN34 Remote Switch Product Manual

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FEATURES

Control other Z-Wave devices and enable scenes with a click of a button
Classic paddle switch look and size + magnetic base
Install in your electrical switch box or mount anywhere on a wall with just adhesive tape
The latest 800 chip with S2 and SmartStart support
Z-Wave® Long Range for ultra reliable no-mesh communication
Powered by batteries, no wires needed

SPECIFICATIONS

Model Number: ZEN34 800LR
Z-Wave® Region: US/CA/MX
Power: 2 x CR2032 batteries
Operating Temperature: 32 – 104° F
Range: Up to 350 feet line of sight (or up to 1 mile with Z-Wave® Long Range)
Installation and Use: Indoor Only

INSTALLATION

CHOOSE MOUNTING LOCATION: You can install the Remote Switch in an existing electrical box, it will fit great next to your hard-wired switches. You can also mount it on any type of clean flat surface or use it as a hand-held remote without the mounting base.
INSTALL THE MAGNETIC BASE: In an electrical box.
- Turn the power off at the breaker.
- Make sure you have an empty spot in the box to fit the Remote Switch in.
- Use a standard flat head screwdriver to attach the magnetic base to the electrical box with the supplied mounting screws.
- On a wall or any clean flat surface: Use the supplied screws or adhesive tape to attach the magnetic base to the surface of your choice

3. ATTACH THE WALL PLATE: Use the supplied short wall plate screws to attach the plate over the magnetic base or use your existing switch plate if mounting the device in a multi-gang box.

4. PLACE THE REMOTE SWITCH IN THE BASE: That’s it! Just place the remote in the base and either keep it there to use the device as a standard wall switch or take it out and put it on your night stand when going to bed for convenient remote control.

WARNING

This product should be installed indoors only upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dustand-mold-proof place.
Do not install the device in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
No part of the device may be replaced or repaired by the user except for the batteries.

Z-WAVE CONTROL

There are 2 methods to add the device to your hub:

SmartStart:

REMOVE POWER FROM THE DEVICE.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the front metal plate of the switch and on the box.
Once completed, power on the device for SmartStart inclusion; it will be added automatically.
Do NOT click any of the buttons on the device during the process. (Except for SmartThings, you may need to click the upper paddle 3 times). See below for hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the device: click the main button 3 times quickly.
The LED indicator will blink blue to signal communication and turn green for 3 seconds if inclusion is successful or turn red for 3 seconds if the pairing attempt fails.

How to Add the ZEN34 Remote Switch to Home Assistant

How to Add the ZEN34 Remote Switch to HomeSeer

How to Add the ZEN34 Remote Switch to Hubitat

How to Add the ZEN34 Remote Switch to SmartThings

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How to Add the ZEN34 Remote Switch to My Z-Wave System

TROUBLESHOOTING

The device won’t add to your system? Try this:

Initiate EXCLUSION and click the lower paddle 6 times quickly.
Click the upper paddle 7-8 times as quickly as possible or try adding it in a non-secure mode.
Bring the device closer to your hub, it may be out of range.
Double-check if the device is powered.
Get troubleshooting tips for your hub at www.support.getzooz.com.

EXCLUSION

Bring the Remote Switch within direct range of your Z-Wave® gateway (hub).
Put the Z-Wave® hub into exclusion mode.
Click the lower paddle 6 times very quickly.
Your hub will confirm exclusion and the device will disappear from your controller's device list.

Can't Add the ZEN34 Remote Switch to Home Assistant

Can't Add the ZEN34 Remote Switch to HomeSeer

Can't Add the ZEN34 Remote Switch to Hubitat

Can't Add the ZEN34 Remote Switch to SmartThings

Can't Add the ZEN34 Remote Switch to Z-Box

Can't Add the ZEN34 Remote Switch to My Z-Wave System

FACTORY RESET

When your network’s primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. To complete the process, ensure the device is powered, then tap-tap-tap'n'hold the lower paddle (this is the bottom paddle closer to the LED indicator) until the LED indicator starts blinking red. The LED indicator will blink 10 times and then stay solid red for 2 seconds to indicate a successful reset.

NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

WAKE-UP MODE

You will need to wake the Remote Switch up when changing any advanced settings or assigning any new scenes or actions to it. Click the upper paddle 7 times as quickly as possible to wake the device up. The LED indicator will stay on solid blue during wake-up and will turn off when the device turns the Z-Wave® radio off again.

PROGRAMMING

There are 2 ways you can use the Remote Switch to control other Z-Wave® devices in your network:

Scene Control:
- Great to trigger preset scenes with multiple devices
- Perfect for smart bulb control and non Z-Wave® devices
- Supports 1-tap, 2-tap, 3-tap, 4-tap, 5-tap, paddle held, and paddle released for each paddle
Direct Association:
- Great to control other Z-Wave® devices directly
- Perfect for Z-Wave® smart bulb control or as a virtual add-on for existing Z-Wave® switches and dimmers
- Use only for Z-Wave® devices included with the same security level as your Remote Switch
- Supports 1-tap for on/off control (Group 2) and paddle held/released for dimming (Group 3)

Programming your Remote Switch using either of the above methods will depend on the capabilities and interface layout of your Z-Wave® system. Scan one of the below QR codes to get step-by-step instructions for your hub and if it’s not listed, get in touch: [email protected]

How to Program the ZEN34 Remote Switch on Home Assistant

How to Program the ZEN34 Remote Switch on HomeSeer

How to Program the ZEN34 Remote Switch on Hubitat

How to Program the ZEN34 Remote Switch on SmartThings

How to Program the ZEN34 Remote Switch on Z-Box

ASSOCIATION

The Remote Switch supports Group 1 with 1 Controller node for Lifeline communication, Group 2 with up to 10 devices for on/off control through basic set commands (single click paddle), and Group 3 with up to 10 devices for dimming control through switch multilevel commands (press-and-hold paddle).

ADVANCED SETTINGS

Here are all of the settings / parameters / preferences available for the most updated version of the device: ZEN34 Remote Switch Advanced Settings.

How to Access the Advanced Settings for the ZEN34 Remote Switch on Home Assistant

How to Access the Advanced Settings for the ZEN34 Remote Switch on HomeSeer

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How to Access the Advanced Settings for the ZEN34 Remote Switch on SmartThings

How to Access the Advanced Settings for the ZEN34 Remote Switch on Z-Box

COMMAND CLASSES

This device requires the following command classes to be supported and recognized by your Z-Wave® controller:

COMMAND_CLASS_ZWAVEPLUS_INFO_V2

COMMAND_CLASS_ASSOCIATION_V3

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4 COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

COMMAND_CLASS_TRANSPORT_SERVICE_V2

COMMAND_CLASS_VERSION_V2

COMMAND_CLASS_MANUFACTURER_SPECIFIC

COMMAND_CLASS_DEVICE_RESET_LOCALLY

COMMAND_CLASS_POWERLEVEL

COMMAND_CLASS_BATTERY

COMMAND_CLASS_CENTRAL_SCENE_V3

COMMAND_CLASS_INDICATOR_V3

COMMAND_CLASS_SECURITY_2

COMMAND_CLASS_CONFIGURATION_V4

COMMAND_CLASS_WAKE_UP_V2

COMMAND_CLASS_SUPERVISION

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

RANGE TEST TOOL

You can easily check if the Remote Switch is within your ZWave® hub’s range once it is included to your hub:

Include the device to your hub.
Press and hold the lower paddle for 20 seconds until the LED indicator starts blinking white.
The LED indicator will then report signal strength.
- Solid green = direct communication with the primary controller is stable
- Flashing green = direct communication with the primary controller is established but signal is weak
- Solid orange = stable communication with hub via repeaters
- Flashing orange = communication with the primary controller is established via repeaters but signal is weak
- Solid red = communication with the primary controller has failed

Tap the lower paddle to exit testing mode. The device will automatically exit the range test mode after 20 seconds. NOTE: This function may only be activated once the Remote Switch has been included to a Z-Wave® network

S2

This product can be included and operated in any Z-Wave® network with other Z-Wave® certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication. SmartStart enabled products can be added into a Z-Wave® network by scanning the Z-Wave® QR Code present on the product with a controller providing SmartStart inclusion. No further action is required and the SmartStart product will be added automatically within 10 minutes of being switched on in the network vicinity.

WARRANTY

This product is covered under a 12-month limited warranty and extended 5-year warranty once registered. To read the full warranty policy, register your product, or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance