Can't Add My ZEN06 Smart Plug to SmartThings
This is product is discontinued and replaced with ZEN04 . What does that mean? If you're having issues pairing your ZEN06 Smart Plug with SmartThings, here's what you can try. The most common troubleshoot of all: simply excluding the device! Even if your ZEN06 Smart Plug was never successfully included to SmartTh…
How to Add Your ZSE42 Water Leak XS Sensor to SmartThings
Add your Smart ZSE42 to SmartThings in a few easy steps. You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. Click here for detailed installation instructions . It's best to add your sensor from the target location to establish the best route from the hub …
ZEN22 Dimmer & Compatible Hubs
This is product is discontinued and replaced with ZEN72 . What does that mean? Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced se…
Can't Add My ZEN15 Power Switch to SmartThings
Inclusion issues are common in the world of Z-Wave, but they're usually easy to solve. It's time to try exclusion! Even if your Power Switch was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion…
How to Add Your ZSE19 Multisiren to SmartThings
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Because the device was discontinued before SmartThings moved from the groovy platform to the lua platform, we will not be…
How to Add Your ZEN17 Universal Relay to SmartThings
You'll need to install the custom Edge driver to add the Universal Relay correctly and have full control of all the device's channels. Before including your device, ensure the ZEN17 is properly powered. The power supply only provides power to the Z-Wave chip and electronics within the unit. Therefore, the power supp…
How to Access Advanced Settings for ZEN77 S2 Dimmer on SmartThings
Your ZEN77 S2 Dimmer will work with the SmartThings app out of the box as a simple dimmer. In order to access all of the advanced settings, make sure to install the new custom Edge driver for the ZEN77 to fully customize your device. Below are the steps for how to install the lua Edge driver. If you haven't added on…
How to Access Advanced Settings for Your ZSE19 Multisiren on SmartThings
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Because the device was discontinued before SmartThings moved from the groovy platform to the lua platform, we will not be c…
My ZSE40 4-in-1 Sensor Shows Offline in SmartThings
This is product is discontinued and replaced with ZSE11 . What does that mean? This type of error may point to a range or connectivity issue. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. See the steps below: * Open your SmartThings app and locate…
How to Access Advanced Settings for ZEN71 On/Off Switch on SmartThings
With SmartThings transitioning to a new platform (the lua platform ), the old Groovy custom device handlers will now be unusable. But we've created a new custom Edge driver for the ZEN71 Switch for the lua platform! Below are the instructions on how to install and if you haven't added one before, it's an easy proce…
