How to Add Your ZSE11 Q Sensor to SmartThings
## Include the Q Sensor to your Z-Wave network in just a few easy steps! You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. [Click here for detailed installation instructions.][1] Once the Edge driver is installed, you can go ahead and include the ZSE11 sen…
ZEN06 Smart Plug & Compatible Hubs
## Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no power consumption info or advanced settings available) * Almond (Securify…
How to Add Your ZAC36 Valve Actuator to SmartThings
## Including the ZAC36 to your SmartThings is an easy process with just a few steps! The Titan will fit on valves up to 1.25". Is your pipe larger? [Reach out to us about an extension kit][1] for the ZAC36 to accommodate larger pipes/valves. The ZAC36 will display as a Fortrezz Valve out of the box, but the custom lu…
My ZEN24 Dimmer Switch Shows Offline in SmartThings
## As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a **Network Repair** to refresh your mesh network's connections: 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device det…
My ZEN26 On/Off Switch Shows Offline in SmartThings
## Let's try to figure out this range or connectivity issue together. **Network repair** should be our first move. This is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections: 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to s…
My ZEN06 Smart Plug Shows Offline in SmartThings
## If your ZEN06 Smart Plug shows as Unavailable in your SmartThings app, this may indicate a range or connectivity issue. Repairing the network is a feature that allows you to refresh your mesh network's connections. See the steps for **Network Repair** below: 1. Open your SmartThings app and locate your SmartThi…
My ZSE19 Multisiren Shows Offline in SmartThings
## The error usually points to a range or connectivity issue. Let's figure this out: We always start by performing **Network Repair**. This feature refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. See the steps below to perform the repair: …
My ZEN22 Dimmer Switch Shows Offline in SmartThings
## Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with **Network Repair:** 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. 2. Tap …
How to Use the ZEN17 Universal Relay as a Garage Door Opener on SmartThings
### With the ZEN17, you can connect program up to 2 garage doors. Ensure you are following all local safety requirements when installing the ZEN17. In order to prevent any accidental operation, please meticulously test the Universal Relay's operations. ### The Universal Relay gives you the option to use a wired NC co…
My ZEN31 RGBW Dimmer Shows Offline in SmartThings
## If your device is showing "offline" this could mean there's an issue with range or configuration. Here's what to try first: **Network repair** is a helpful feature that allows you to refresh your mesh network's connections. See the steps below: 1. Open your SmartThings app and locate your SmartThings hub under …
