Can't Add My ZEN15 Power Switch to My Z-Wave System
Can't include your ZEN15 Power Switch? Try excluding it first. Exclusion is kind of like a soft reset. Even if your ZEN15 Power Switch was never successfully included to your Z-Wave hub, it can help a wide variety of issues, from connectivity to configuration to inclusion. 800 series only: Exclusion before inclus…
ZEN15 Power Switch FAQs
Frequently Asked Questions About the ZEN15 Power Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should …
Can't Add My ZEN15 Power Switch to SmartThings
Inclusion issues are common in the world of Z-Wave, but they're usually easy to solve. It's time to try exclusion! Even if your Power Switch was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion…
How Do I Perform Hard Reset on My ZEN15 Power Switch?
We recommend a factory reset if the ZEN15 Power Switch is unresponsive when controlled manually or via Z-Wave. Just plug the device into a grounded receptacle and press and hold the Z-Wave button for at least 20 seconds. You should see the LED indicator flash orange and then stay solid orange for 2 seconds as indi…
Which Appliances Should I Avoid Using with My ZEN15 Power Switch?
The ZEN15 Power Switch can automate a wide range of common 110V appliances, but not every device is a good fit.The ZEN15 and all of our other smart plugs are designed to control and monitor a single device at a time. Multiple inductive loads with their rapid current changes happening at once, may damage the device …
How to Add Your ZEN15 Power Switch to Your Z-Wave System
You can pair your ZEN15Power Switch with your Z-Wave hub via Auto Inclusion, Manual Inclusion, or Secure Inclusion. Your hub's manual may use a different term for it, but inclusion is just another word for pairing or adding a device to your Z-Wave system. Auto and Manual Inclusions apply for all Z-Wave hubs, but Sec…
ZEN15 Power Switch & Compatible Hubs
Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) *…
How to Access Advanced Settings for My ZEN15 Power Switch on SmartThings
SmartThings has transitioned to the new lua platform , and the older Groovy custom device handlers are no longer supported on SmartThings. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Add Your ZEN15 Power Switch to SmartThings
Be sure to include your ZEN15 Power Switch to the network BEFORE connecting it to any device or appliance. Since it is officially integrated, you'll be able to control the ZEN15 Power Switch remotely out of the box. However, we recommend you have the new lua Edge driver added so you can access advanced settings an…
ZEN15 Power Switch Specs
Here are the technical details for the Power Switch ZEN15: * Z-Wave Region: US, CA, MX * Power: 120 V, 60 Hz * Maximum Load: a single device under 15 A (1800 W) * Range: Up to 300 feet line of sight (or up to 1300 feet with Z-Wave Long Range enabled for ZEN15 800LR) * Installation and Use: Indoor Only *…
