Since it is officially integrated, you'll be able to control the ZEN15 Power Switch remotely out of the box. However, we recommend you have the custom device handler added so you can access advanced settings and customize the plug. Once the handler is installed and shows up in your IDE portal, you can include the ZEN15 Power Switch to your network. Here's how:
If you're using the newer app:
If you're using the Classic app:
Once you include the ZEN15 Power Switch and move it to its final location, it never hurts to perform network repair to optimize connectivity. This will help SmartThings find the best communication route to the ZEN15 Power Switch. Here's how to repair the network.
If you're having issues including your ZEN15 Power Switch to SmartThings, we'd recommend excluding the device using the instructions here.
If you have any questions about the process or you're experiencing issues, please reach out to us! We'll be happy to help.