How Do I Perform Hard Reset on My ZEN71 On/Off Switch?
When your switch is unresponsive to any other commands, a hard reset is the next step. If you haven't already, we recommend giving exclusion a try first before trying a hard reset. But if that doesn't help, proceed with these reset steps: * Press and hold the lower paddle for 10 seconds or more until the LED in…
How Do I Perform Hard Reset on My ZEN72 Dimmer Switch?
If your ZEN72 is experiencing any configuration or communication issues, then you may need to perform a hard reset. The first step would be to try exclusion, but if that doesn't work or help resolve the issue, then try resetting the dimmer using the steps below: * Press and hold the lower paddle for 10 seconds o…
How Do I Perform Hard Reset on My ZEN16 MultiRelay?
Hard reset can help with a variety of configuration and connectivity issues. It's also a good idea to try reset if your MultiRelay is unresponsive to manual or Z-Wave commands, especially if exclusion was unsuccessful. Just remember that hard reset will erase all custom settings and recorded activity, returning t…
How Do I Perform Hard Reset on My ZEN77 Dimmer?
Hard reset can assist with assorted configuration and communication issues. Try a hard reset if your dimmer is not responsive to Z-Wave commands, especially if you already gave exclusion a try without success. * Press and hold the lower paddle for 10 seconds or more until the LED indicator starts blinking. *…
How Do I Perform Hard Reset on My ZEN34 Remote Switch?
If your ZEN34 is having trouble, a factory reset could help with any configuration issues. If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning …
How Do I Perform Hard Reset on My ZEN15 Power Switch?
We recommend a factory reset if the ZEN15 Power Switch is unresponsive when controlled manually or via Z-Wave. Just plug the device into a grounded receptacle and press and hold the Z-Wave button for at least 20 seconds. You should see the LED indicator flash orange and then stay solid orange for 2 seconds as indi…
How Do I Perform a Reset on My ZST10 & ZST10 700 Stick?
This is product is discontinued and replaced with ZST39 . What does that mean? If there doesn't seem to be away to factory reset the ZST10 Stick using your system's interface, you can reset it with the help of the Simplicity Studio software. What you'll need: * A laptop or PC with at least 1 available USB port …
How Do I Perform Hard Reset on My ZSE29 Outdoor Motion Sensor?
This is product is discontinued and replaced with ZSE70 . What does that mean? Reset is a good move if your sensor is unresponsive to commands or shows no LED activity no matter what you try. Before resetting the ZSE29, please verify which version of the device you have (printed on the back of the sensor): …
How Do I Perform Hard Reset on My ZEN20 Power Strip?
Reset is a good move if your ZEN20 Power Strip is unresponsive to commands or shows no LED activity whatsoever. Click-click-click’n’hold the CH1 button for at least 10 seconds to reset your ZEN20 Power Strip to factory settings. All of the LED indicators should flash to confirm a successful reset. If you don't rece…
How Do I Perform Hard Reset on My ZSE18 Motion Sensor?
This type of reset is a nifty trick if you find your device is unresponsive in any way. LED indicator not behaving the way it should? Sensor not updating even after waking it up manually? Or do you just want to clear the device of all custom settings and recorded activity? Hard (aka "Factory") reset is the way to go…
