How Do I Perform Hard Reset on My ZEN31 RGBW Dimmer?
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Hard reset can help with a variety of configuration and connectivity issues. You also reset the device's kWh energy use meter if you'd like to refresh the readings. It's also a good idea to try res…
There is No LED Activity and My ZEN15 Power Switch is Unresponsive
The LED indicator on your ZEN15 Power Switch should light up as soon as you plug it in. If you've already plugged it into a receptacle and see no LED activity whatsoever, we'd first recommend moving it to a different receptacle to rule out any grounding issues. If the receptacle is powered and working fine, try per…
How Do I Perform Hard Reset on My ZAC36 Valve Actuator?
A factory or hard reset is a good idea if your ZAC36 is not responding to any type of command. If excluding the device from your Z-Wave network did not help, then it's time to try a factory reset. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults. Make sur…
How Do I Perform Hard Reset on My ZEN21 On/Off Switch?
A factory reset could help with any configuration issues your ZEN21 could be experiencing. This is product is discontinued and replaced with ZEN71. What does that mean? If you've already tried excluding the device from your network, and your ZEN21 Switch is unresponsive to manual and Z-Wave control, then a fact…
How to Factory Reset the ZST39 800LR Stick
Having issues with your stick? Looking to clear the device and restore it to factory settings? The ZST39 800LR can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually r…
How Do I Perform Hard Reset on My ZSE19 Multisiren?
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Try hard reset if your device is unresponsive to button presses, the LED indicator isn't flashing at all, or if it seems …
How Do I Perform Hard Reset on My ZSE11 Q Sensor?
A factory reset is a good idea if your sensor is unresponsive to commands or shows no LED activity no matter what you try. You can reset your ZSE11 Q Sensor to factory settings by making sure the sensor is powered, then pressing and holding the Z-Wave button for at least 20 seconds . The LED indicator will start fl…
How Do I Perform Hard Reset on My ZEN17 Universal Relay?
If your ZEN17 is having trouble, a factory reset could help with any configuration issues. If you've already tried excluding the device from your network, and your Universal Relay is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and reco…
How Do I Perform Hard Reset on My ZSE41 Open | Close XS Sensor?
Try factory resetting your ZSE41 sensor in case it's experiencing any configuration issues. If you've already tried excluding the Open|Close Sensor from your network, and it is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded a…
How Do I Perform Hard Reset on My ZSE42 Water Leak XS Sensor?
Factory reset your ZSE42 sensor in case it's experiencing some kind configuration issue. If you've already tried excluding the Water Leak Sensor from your network, and it is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded acti…
