How Do I Perform Hard Reset on My ZEN51 Dry Contact Relay?
A factory reset can help resolve some ZEN51 configuration issues.
When to perform a factory reset:
- You have tried to exclude the relay from your network
- It is unresponsive to manual and Z-Wave control
A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults.
Steps to factory reset the ZEN51:
- Ensure the relay is powered on
- Click the Z-Wave button once and immediately after, press and hold it down for 15 seconds. The LED indicator will flash during the process and turn red for 3 seconds to confirm a successful reset
After resetting the unit, try including it to your Z-Wave hub again to see if that helped resolve any issues you were seeing.
If your ZEN51 is having trouble being reset, or if you're still experiencing issues after the reset, please reach out to our support.
