Try hard reset if your device is unresponsive to button presses, the LED indicator isn't flashing at all, or if it seems "stuck" no matter what you do.
After making sure the ZSE19 Multisiren is powered properly, CLICK-CLICK-CLICK-CLICK’N’HOLD the Z-Wave button for at least 5 seconds. The LED indicator will flash to confirm that the reset was successful.
This type of reset will erase all recorded activity and custom settings so that your device is restored to factory settings. After resetting the ZSE19 Multisiren, include it to your Z-Wave network again to see if that solved the problem.
If reset doesn't help or if you have general questions about the process, let us know! We'll be happy to help.