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Showing articles from Troubleshooting tag

How Do I Perform Hard Reset on My ZEN31 RGBW Dimmer?

This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Hard reset can help with a variety of configuration and connectivity issues. You also reset the device's kWh energy use meter if you'd like to refresh the readings. It's also a good idea to try res…

How Do I Perform Hard Reset on My ZEN22 Dimmer Switch?

This is product is discontinued and replaced with ZEN72 . What does that mean? Trouble with your ZEN22 Dimmer? Give a reset a try! If you've already tried excluding the dimmer from your network, and your ZEN22 Dimmer is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset…

ZEN32 Scene Controller Range Test Tool

You can test the range of your ZEN32 Scene Controller straight from the device. Just follow the steps below to see if you have good Z-Wave coverage in the location of your switch. Hold the relay button down for 20 seconds until the LED indicator turns solid red, then within 2 seconds click button 4 to enter range te…

How Do I Perform Hard Reset on My ZSE44 Temperature | Humidity XS Sensor?

In case of configuration issues, try factory resetting your ZSE44 sensor. When to try a factory reset: * You have already attempted to  exclude the sensor from your network * It does not respond to either manual or Z-Wave control The hard reset returns the device to its factory defaults, erasing all custom setti…

How Do I Perform Hard Reset on My ZAC36 Valve Actuator?

A factory or hard reset is a good idea if your ZAC36 is not responding to any type of command. If excluding the device from your Z-Wave network did not help, then it's time to try a factory reset. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults. Make sur…

How Do I Perform Hard Reset on My ZEN21 On/Off Switch?

A factory reset could help with any configuration issues your ZEN21 could be experiencing. This is product is discontinued and replaced with ZEN71. What does that mean? If you've already tried excluding the device from your network, and your ZEN21 Switch is unresponsive to manual and Z-Wave control, then a fact…

How Do I Perform Hard Reset on My ZSE11 Q Sensor?

A factory reset is a good idea if your sensor is unresponsive to commands or shows no LED activity no matter what you try. You can reset your ZSE11 Q Sensor to factory settings by making sure the sensor is powered, then pressing and holding the Z-Wave button for at least 20 seconds . The LED indicator will start fl…

How Do I Perform Hard Reset on My ZEN17 Universal Relay?

If your ZEN17 is having trouble, a factory reset could help with any configuration issues. If you've already tried excluding the device from your network, and your Universal Relay is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and reco…

Z-Wave Stick & Home Assistant: Troubleshooting and Support

Home Assistant is a powerful, open-source platform designed for home automation enthusiasts who enjoy full control over their setups. Its flexibility and customization options make it a favorite among advanced users, but it also requires a significant level of technical expertise to configure and manage. The Z-Wave …

How Do I Perform Hard Reset on My ZSE42 Water Leak XS Sensor?

Factory reset your ZSE42 sensor in case it's experiencing some kind configuration issue. If you've already tried excluding the Water Leak Sensor from your network, and it is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded acti…

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