If there's something "off" about manual control of either the lights or relay in your Double Switch, or if they don't work manually at all, then something about the installation can probably be improved. Review the diagrams in the manual and if you're unable to locate the source of the problem, take some pictures th…
Let's try excluding the device first. "Exclusion" is the general term we use for removing or unpairing a device from your system. Different hubs and brands will use different words for the same process. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be exclude…
You'll want to ensure you have the custom driver installed for the ZEN30 in order to access all of the advanced settings. With the advent of Z-Wave long range (ZWLR), Hubitat now offers the option to include your long range supporting devices via standard Z-Wave mesh or with ZWLR. You can read more here about ho…
Let's try excluding the Double Switch from the system. First, you'll want to install the custom driver for the ZEN30 Double Switch. The instructions can be found here . It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that e…
Before moving on to Z-Wave set up, check that your Double Switch works well when controlled manually from the physical light dimmer and on/off relay. Once that's been confirmed (and if it's not working manually, see our wiring guide or reach out here ), we can include the unit to your Z-Wave system. There are …
Will the ZEN30 Double Switch work with my hub? The Double Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wave JS Front-End) * Hubitat (2.1.8 release or higher) * ISY * openHAB (2.5.1 or higher) * SmartThin…
In order for the 800 series ZEN30 Double Switch to be properly configured and controlled from Hubitat, you will need to install this custom driver. All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Hubitat lists them under the “Preferences” tab. Des…
No Zooz switch should be connected to traditional CFL ballast tube lights. Ballast tube lights have huge power spikes at start up which can damage the switches immediately or over time. While the wattage may technically be within the device's specs, this type of load is too much for the switch to handle due to the …
Zooz light switches are only rated to be used with 120 V lighting fixtures directly. You can only use the relay part of the ZEN30 Double Switch to control your receptacle. It is 15 A rated dry contact relay so the electronics on the switch are separated from the relay switching the load here. For more information…
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN30's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…