My ZEN30 Double Switch is Unresponsive to My Z-Wave System
## If your Double Switch works well manually but you see an error in your hub's interface, this may point to a range or configuration issue. Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). However, range can be shortened by interferences like floors, walls, metal and glass eleme…
How to Access the Advanced Settings for Your ZEN30 Double Switch on Home Assistant
## We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the [new ZWaveJS integration of Home Assistant][1]. If you're experiencing issues with accessing the advanced settings of your ZEN30 we would recomm…
ZEN30 Double Switch FAQs
## **Frequently Asked Questions About the ZEN30 Double Switch** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compatible". …
Lights Flicker with My ZEN30 Double Switch
## There are **two versions** of the ZEN30 Double Switch - and they each use a different LED driver! If your lights are flickering after installing your ZEN30, there may be a driver compatibility issue between the dimmer and bulbs in your installation. The first things to check are if your bulbs call for a specific d…
How to Add your ZEN30 Double Switch to Home Assistant
### Once you've wired up your Double Switch and confirmed that it works 100% from both the dimmer and relay, it's time to add it to your Home Assistant network: 1. In Home Assistant: open **Configuration **> **Integrations **> **Z-Wave JS** > **Configure**. 2. Click on **Add node**. 3. Click on **Start Inclusio…
Can't Add My ZEN30 Double Switch to My Z-Wave System
## Let's try excluding the device first. "Exclusion" is the general term we use for removing or unpairing a device from your system. Different hubs and brands will use different words for the same process. It may sound counter-intuitive, but exclusion is just a reset. A device doesn't need to be included to your syst…
How to Add Your ZEN30 Double Switch to Hubitat
## The ZEN30 Double Switch will work out of the box with Hubitat has it is officially integrated. The device's advanced settings can be accessed directly from the device view on Hubitat. If they aren't appearing or you're having trouble adding the device, confirm you have the latest version of Hubitat installed, then…
How to Add Your ZEN30 Double Switch to Your Z-Wave System
## Before moving on to Z-Wave set up, check that your Double Switch works well when controlled manually from the physical light dimmer and on/off relay. Once that's been confirmed (and if it's not working manually, [see our wiring guide][1] or [reach out here][2]), we can include the unit to your Z-Wave system. Ther…
How to Access Advanced Settings for ZEN30 Double Switch on Hubitat
## The ZEN30 Double Switch is officially supported by Hubitat but you may want to install this custom driver for more settings or if you're having any issues with the built-in integration. Here's how to do that: 1. Open Hubitat in your browser. 2. Click on **Drivers Code** in the side menu. 3. In the top rig…
My ZEN30 Double Switch Won't Control the Lights or Relay
### **If there's something "off" about manual control of either the lights or relay in your Double Switch, or if they don't work manually at all, then something about the installation can probably be improved.** Review the diagrams in the manual and if you're unable to locate the source of the problem, take some pict…
