First thing's first: try manually activating the LED indicator mode. This is a new feature that allows you to manually change the LED mode without go through advanced settings, so it's possible that the indicator was disabled accidentally during set up or use. Since the relay and dimmer in the ZEN30 are really like separate devices, they have separate LED indicators. To try to enable the LED indicators for the light dimmer, tap the upper paddle 6 times quickly. To try to enable the LED indicator for the relay, tap the relay button 6 times quickly.
But if your Z-Wave hub allows access to advanced settings and parameter input, you can check and change the LED indicator mode via your hub's app:
If you're working with SmartThings, you'll have to install a custom device handler to enable full access to the switch's advanced settings. Once the handler is installed, here's how to enable the LED in both the Classic app and newer SmartThings app:
In the newer SmartThings app:
If you're a Vera user, here's how to adjust the LED parameter settings in your Vera interface:
But if none of the above helped, let us know! We're always happy to help.