How to Add Your ZEN30 Double Switch to Wink
### Control your Double Switch's light dimmer and on/off relay separately or together in the Wink app, or add the device to custom Robots. While you're able to take advantage of the Double Switch's most important functionality, remote control and monitoring of the dimmer and on/off relay, Wink's interface currently d…
My ZEN30 Double Switch is Unresponsive to Home Assistant
### Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick w…
Can't Add My ZEN30 Double Switch to Home Assistant
### You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to excluded: 1. In Home Assistant: open **Set…
How to Add Your ZEN30 Double Switch to Vera
### Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Tap the UPPER paddle o…
How to Change the Advanced Settings for Your ZEN30 Double Switch in Vera
## Your Double Switch can be customized using more than 20 different parameters. Play around with ramp rates, minimum and maximum brightness levels, LED indicator behavior, auto-on and auto-off timers, and so much more. Some settings, like LED indicator mode and disabling local control for use with smart bulbs, can b…
Recommended Accessories for Your ZEN30 Double Switch
## Guests in your home will be amazed with how good your ZEN30 looks with the right accessories. We would recommend getting [Leviton white wall plates][1], commonly found in most hardware stores, if you'd like your ZEN30 and wall plates to match. **Note:** Our ZEN30 Double Switch is currently only available in white…
My ZEN30 Double Switch Works Manually but the LED Indicator is Off
## By default, the LED indicators for both the dimmer and relay should turn off when the switch is on and on when the switch is off. First thing's first: try manually activating the LED indicator mode. This is a new feature that allows you to manually change the LED mode without go through advanced settings, so it's …
Can't Add My ZEN30 Double Switch to Hubitat
## If your device has difficulties adding to your hub, you could try excluding it first. Even if the ZEN30 was never paired successfully with your hub, you can still use your Hubitat app to remove the device. A notification from the hub will confirm that an "unknown" device was excluded. First check if you have the l…
My ZEN30 Double Switch Shows Offline in SmartThings
## This type of error may indicate a range issue or even a configuration issue. Here are some things to try: **Network repair** is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: 1. Open your SmartThings app and locate your SmartThings hub under Devices. T…
My ZEN30 Double Switch is Unresponsive to My Z-Wave System
## If your Double Switch works well manually but you see an error in your hub's interface, this may point to a range or configuration issue. Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). However, range can be shortened by interferences like floors, walls, metal and glass eleme…
