What Happens if My Zooz Device Has Been Discontinued?
## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
My ZEN06 Smart Plug is Unresponsive to Home Assistant
## Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: ### Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determined by the specific structure of your home and the strength of your mesh netwo…
How to Access Advanced Settings for ZEN06 Smart Plug on Home Assistant
## Customize your ZEN06 through the advanced settings! The ZEN06 is integrated with the latest [JS integration of Home Assistant][1]. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the [new Z-Wave JS integration][2] since all others have essentially been a…
Can't Add My ZEN06 Smart Plug to Home Assistant
## Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS** > *…
How to Add Your ZEN06 Smart Plug to Home Assistant
## Your ZEN06 Smart Plug should work well with Home Assistant. After powering it up by plugging it into a grounded receptacle, you can add the device to your system using these steps: 1. Click on the **Z-Wave Control Panel** in Home Assistant 2. Click **Add Node** under Z-Wave Network Management 3. While the sy…
The LED Ring on My ZEN06 Smart Plug is Always White
### A solid or blinking white LED ring on your ZEN06 Smart Plug is never a good sign. This could indicate that the electronics malfunctioned due to the connection of an [improper load][1], or it could mean the plug is defective. It can't hurt to try performing factory reset on the device. This type of hard reset wil…
My ZEN06 Smart Plug Shows Offline in Wink
### If you're getting the Offline error in your Wink app, this usually indicates a range or connectivity issue. If your ZEN06 Smart Plug shows Offline, first try **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most e…
The Button on My ZEN06 Smart Plug Doesn't Turn Devices On or Off
### If you're unable to establish manual control, this is a sign that something isn't right. It's possible that the installation can be improved or that something is wrong with your ZEN06 Smart Plug. We recommend double checking that the wall receptacle is powered on and working. If you move the Smart Plug to another…
How to Disable Your ZEN06 Smart Plug's LED Indicator in Vera
### The LED ring is a great night light, but some users like to opt out. Here's how to turn the LED off: 1. Open your Vera online interface 2. Click on the **Smart Plug** 3. Go to **Device Options** 4. Click on **Add configuration settings** 5. Put in the following: Variable = **27** Data Size = **1 byte dec**…
My ZEN06 Smart Plug is Unresponsive to My Z-Wave System
### If your ZEN06 Smart Plug is connected to your Z-Wave controller but it's not responding to commands or receiving them, then there's probably an issue with range or connectivity. While the ZEN06 Smart Plug has a range of 130 feet, this applies to line-of- sight range with no barriers or interference in between. Ho…
