How to Access Advanced Settings for My ZEN55 DC Signal Sensor on SmartThings
## With SmartThings transitioning to a new platform (the [lua platform][1]), the old Groovy custom device handlers will now be unusable. But we've created a new custom Edge driver for the ZEN55 DC Signal Sensor for the lua platform! Below are the instructions on how to install and if you haven't added one before, it'…
ZEN51 Dry Contact Relay Shows Offline in SmartThings
## If your ZEN51 Dry Contact Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. **Steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings …
How to Access Advanced Settings for ZEN73 Toggle Switch 700 on SmartThings
## You'll be able to have basic control of your ZEN73 out of the box; however, to access the advanced settings for the switch, you will need to install the new custom lua Edge driver. ### Below are the instructions on how to install and if you haven't added one before, it's an easy process that only takes a few minut…
My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings
## If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called **Repair Z-Wave Network**. A network repair will help refresh your mesh network's connections and help the hub find the most efficient commu…
My ZEN76 S2 Switch Shows Offline in SmartThings
## Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called **Repair Z-Wave Network**. A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to e…
How to Add Your ZEN04 Smart Plug to SmartThings
### Add your Smart Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with voice comman…
Can't Add My ZEN52 Double Relay to SmartThings
## Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. **If your ZEN52 Double Relay is having trouble being added, try ex…
My ZAC36 Valve Actuator Shows Offline in SmartThings
## If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. **Network repair** is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any …
Can't Add My ZEN73 On/Off Toggle Switch to SmartThings
## If you're having trouble adding the ZEN73 to SmartThings, the next thing would be to try exclusion. The process of removing the device from SmartThings can be done even if it was never paired and will act as a reset to help configure the device. **Here's how to exclude the ZEN73 from SmartThings:** 1. Open you…
Can't Add My ZEN77 S2 Dimmer to SmartThings
## Exclusion is the best troubleshooting step for any inclusion issues. If you aren't able to include your ZEN77 dimmer to SmartThings, we recommend excluding it from the network first. The process will act as a soft reset to help with any configuration issues, and can be done even if the ZEN77 wasn't in the network …
