How to Access Advanced Settings for the ZAC38 Range Extender on SmartThings
## To change any advanced settings for the ZAC38 Range Extender, you'll need to install the Edge driver on your hub. Please complete the process before you include your Actuator to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver for this model. It only takes a…
How To Program 3 Zooz Switches In a Virtual 4-Way With Smart Bulbs
## We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which co…
My ZEN52 Double Relay Shows Offline in SmartThings
## If inclusion was initially successful, but your ZEN52 Double Relay shows offline in SmartThings, it may indicate a range or connectivity issue. Network Repair can be used to refresh your mesh network's connections using the SmartThings app. This helps the SmartThings hub find a more efficient route to the relay. …
My ZEN77 S2 Dimmer Shows Offline in SmartThings
## ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called **Repair Z-Wave Network **right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After al…
How to Access Advanced Settings for the ZEN05 Outdoor Plug on SmartThings
## To change any advanced settings for the Outdoor Plug, you'll need to install the Edge driver on your hub. Please complete the process before you include your plug to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver for this model. It only takes a few minutes…
ZSE43 Tilt | Shock XS Sensor Shows Offline in SmartThings
## If your ZSE43 XS sensor is included but shows offline, it may be a range or connectivity issue. The Network Repair feature can refresh your mesh network's connections using the SmartThings app. **Steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap t…
My ZEN72 Dimmer Shows Offline in SmartThings
## If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called **Repair Z-Wave Network **in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication ro…
Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings
Having trouble including your ZSE43? Excluding the device may help. ** ** Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. **Here are the steps for exclusion from the SmartThings app:** …
My ZEN71 On/Off Switch Shows Offline in SmartThings
## If your ZEN71 Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called **Repair Z-Wave Network**. A **network repair** will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device.…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to SmartThings
## Having trouble adding the ZSE44 to SmartThings? The first thing to try is to exclude the device. This process helps with any configuration or inclusion issues, and can be done even if the unit has never been successfully included to SmartThings. **If your ZSE44 sensor is having trouble being added, try exclusion*…
