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Showing articles from SmartThings tag

How to Access Advanced Settings for My ZEN25 Double Plug on SmartThings

This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? SmartThings has disbanded support for the previous groovy-based device handlers, as they have transitioned to the new  lua platform . We have ensured that you can still access your device's advanced settings! We have c…

My ZEN21 On/Off Switch Shows Offline in SmartThings

If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A  network repair  will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…

How to Add Your ZEN27 Dimmer to SmartThings

Before moving on to Z-Wave set up, check that your dimmer works at 100% manually. Once you verify that it works well locally, it's time to add the dimmer to SmartThings. The switch will work with the out of the box; however, we recommend installing the lua Edge driver first to provide access to all the advanced fe…

How to Access Advanced Settings for My ZEN15 Power Switch on SmartThings

SmartThings has transitioned to the new lua platform , and the older Groovy custom device handlers are no longer supported on SmartThings. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…

ZEN15 Power Switch & Compatible Hubs

Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) *…

How to Access Advanced Settings for My ZSE18 Motion Sensor on SmartThings

With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…

How to Access Advanced Settings for ZEN30 Double Switch on SmartThings

SmartThings is transitioning to a new platform (the  lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN30's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…

How to Access Advanced Settings for the ZEN72 Dimmer Switch on SmartThings

With SmartThings transitioning to a new platform (the  lua platform ), the old Groovy custom device handlers will now be unusable. Make sure to install the new custom Edge driver for the ZEN72 Dimmer! Below are the steps for how to install and if you haven't added one before, it's an easy process that only takes a f…

How to Add Your ZEN25 Double Plug to SmartThings

This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Follow the instructions below to set-up your ZEN25 Double Plug in no time! You'll need to install the lua Edge driver for the ZEN25 to be properly recognized. If you haven't added an Edge driver, don't worry! The drive…

How to Add Your ZSE18 Motion Sensor to SmartThings

There are a few different ways to add the Motion Sensor to SmartThings, but you'll need to complete the check-list below first in each case: This sensor works best with SmartThings when used with the lua Edge driver. However, it will work great out of the box as a motion sensor without the driver. It takes 5 minutes…

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