Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening it…
Customize the ZSE44 Temperature | Humidity XS Sensor by accessing the advanced settings! The ZSE44 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recomm…
Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion before incl…
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? You've included your siren to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your MultiSiren is a Z-Wa…
The ZEN04 Smart Plug is fully integrated with Home Assistant, so you should have access to all of the advanced settings for the device. The ZEN04 Smart Plug is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advanced settings out of the box. If you aren't …
Through Home Assistant, you can access all of the ZAC36's advanced settings. The Valve Actuator is integrated with the JS integration of Home Assistant , giving you easy access to all of its advanced settings once paired to the network. If you aren't on the JS integration yet, Home Assistant currently recommends ha…
If your ZSE43 is included to Home Assistant, but is failing to update regularly and/or is unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and …
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! When included to via the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range…