Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
My ZEN51 Dry Contact Relay Shows Offline in Home Assistant
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. If …
Can't Add My S2 MultiSiren to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Inclusion issues are a common issue in the Z-Wave world, but they're typically easy to solve. Exclusion would be the fir…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Home Assistant
If you're having issues including your ZSE43 Tilt | Shock Sensor, the first step to try is exclusion. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. If Home Assistant is having trouble recognizing …
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…
My ZSE43 Tilt | Shock XS Sensor Shows Offline in Home Assistant
If your ZSE43 is included to Home Assistant, but is failing to update regularly and/or is unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and …
How to Access Advanced Settings for ZEN20 Power Strip on Home Assistant
Looking to customize your ZEN20 Power Strip in Home Assistant? The ZEN20 is fully integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have essential…
Can't Add My ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
Can't Add My ZEN55 Smoke & CO Detector Bridge to Home Assistant
Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…
How to Add Your ZEN35 Scene Dimmer to Home Assistant
Have your new ZEN35 Scene Dimmer added in no time following the steps below. With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensure your Zooz devices are recognized and function correc…
