Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant
If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. To exclude the ZSE42 from Home Assistant…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…
My ZEN77 S2 Dimmer is Offline in Home Assistant
Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening it…
My ZEN26 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
How to Perform an NVM Backup for Your ZST10 700 & ZST39 800 Z-Wave Stick on Home Assistant
Backing up your Z-Wave network's non-volatile memory (NVM) is a critical step in ensuring a smooth smart home experience—especially when working with 700 and 800 series Z-Wave sticks in Home Assistant. Whether you're preparing to migrate your Z-Wave network to a new stick, upgrading to a newer Z-Wave model, or simply…
My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range o…
How to Access Advanced Settings for the ZEN04 Smart Plug on Home Assistant
The ZEN04 Smart Plug is fully integrated with Home Assistant, so you should have access to all of the advanced settings for the device. The ZEN04 Smart Plug is officially integrated with the new ZWaveJS integration of Home Assistant, so you will have access to the advanced settings out of the box. If you aren't …
My ZEN27 Dimmer is Unresponsive to Home Assistant
Is your dimmer working manually but you're unable to control it via Home Assistant? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
How to Access the Advanced Settings for Your ZEN23 On/Off Switch (Discontinued) on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN73 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienc…
How to Access the Advanced Settings for Your ZEN37 Wall Remote on Home Assistant
Once your ZEN37 Wall Remote is added to Home Assistant, all of the advanced settings should display automatically. With the JS integration of Home Assistant , you should have access to all of its advanced settings once you've included the Wall Remote. If you aren't on the JS integration yet, Home Assistant currentl…
