Can't Add My ZEN74 Toggle Dimmer to Home Assistant
Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusion before …
How to Access Advanced Settings for My ZAC36 Valve Actuator on Home Assistant
Through Home Assistant, you can access all of the ZAC36's advanced settings. The Valve Actuator is integrated with the JS integration of Home Assistant , giving you easy access to all of its advanced settings once paired to the network. If you aren't on the JS integration yet, Home Assistant currently recommends ha…
My ZEN26 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…
My ZEN71 On/Off Switch is Offline in Home Assistant
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! When included to via the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range…
My ZEN27 Dimmer is Unresponsive to Home Assistant
Is your dimmer working manually but you're unable to control it via Home Assistant? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range o…
Can't Add My RGBW Dimmer ZEN31 to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded: * In Home Assistant: open Settings > Devices and Service…
How to Access the Advanced Settings for Your ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experie…
Can't Add My ZSE11 Q Sensor to Home Assistant
ZSE11 sensor having trouble pairing with Home Assistant? Try exclusion! Exclusion acts as a soft Z-Wave reset that can be done even if a device hasn't been included to your Z-Wave network before. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. …
