Having issues with your stick? Looking to clear the device and restore it to factory settings? The ZST39 800LR can only be reset by the host software while it’s in SerialAPI mode. The device is reset once an appropriate command from the host software is sent to reset the Z-Wave network. There is no way to manually r…
When your switch is unresponsive to any other commands, a hard reset is the next step. If you haven't already, we recommend giving exclusion a try first before trying a hard reset. But if that doesn't help, proceed with these reset steps: * Press and hold the lower paddle for 10 seconds or more until the LED in…
Try factory resetting your ZSE41 sensor in case it's experiencing any configuration issues. If you've already tried excluding the Open|Close Sensor from your network, and it is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded a…
Hard reset can help with a variety of configuration and connectivity issues. It's also a good idea to try reset if your MultiRelay is unresponsive to manual or Z-Wave commands, especially if exclusion was unsuccessful. Just remember that hard reset will erase all custom settings and recorded activity, returning t…
If your ZEN72 is experiencing any configuration or communication issues, then you may need to perform a hard reset. The first step would be to try exclusion, but if that doesn't work or help resolve the issue, then try resetting the dimmer using the steps below: * Press and hold the lower paddle for 10 seconds o…
Hard reset can assist with assorted configuration and communication issues. Try a hard reset if your dimmer is not responsive to Z-Wave commands, especially if you already gave exclusion a try without success. * Press and hold the lower paddle for 10 seconds or more until the LED indicator starts blinking. *…
If your ZEN34 is having trouble, a factory reset could help with any configuration issues. If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning …
This is product is discontinued and replaced with ZSE70 . What does that mean? Reset is a good move if your sensor is unresponsive to commands or shows no LED activity no matter what you try. Before resetting the ZSE29, please verify which version of the device you have (printed on the back of the sensor): …
This is product is discontinued and replaced with ZST39 . What does that mean? If there doesn't seem to be away to factory reset the ZST10 Stick using your system's interface, you can reset it with the help of the Simplicity Studio software. What you'll need: * A laptop or PC with at least 1 available USB port …
INSTALLATION: Requirements & Best Practices Below, we'll cover some common inquiries, troubleshooting steps, and switch/dimmer installation best practices that apply to all of our smart switch models. Maximum Load Ratings Ensure you verify the maximum acceptable load for your switch model. The majority of our swit…