My ZEN76 S2 Switch Shows Offline in SmartThings
## Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called **Repair Z-Wave Network**. A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to e…
My ZEN17 Universal Relay Shows Offline in Hubitat
## If you are having trouble controlling your ZEN17 via Hubitat, it could indicate an issue with range or configuration. There are a few things to try. We recommend checking that your Hubitat platform version is up-to-date. If it is, then you can use **r****epair Z-Wave, **which is a feature that refreshes your mesh …
My ZAC36 Valve Actuator Shows Offline in SmartThings
## If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. **Network repair** is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any …
My ZEN32 Scene Controller Shows Offline in Hubitat
## If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest fir…
My ZSE41 Open | Close XS Sensor Shows Offline in SmartThings
## If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. **See the steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings hub unde…
My ZEN74 Toggle Dimmer Shows Offline in SmartThings
## If your ZEN74 Toggle Dimmer works manually but disconnects from the hub, it may be a connectivity issue. On your SmartThings app, you'll find a cool feature called **Repair Z-Wave Network**. This process helps refresh your mesh network's connections and help the hub find the most efficient communication route to t…
My ZSE11 Q Sensor Shows Offline in SmartThings
## If your ZSE11 sensor is having trouble communicating with SmartThings, it could be out of range or experiencing connectivity issues. You can use the network repair feature to refresh your mesh network's connections using the SmartThings app. See the steps below: 1. Open your SmartThings app and locate your Smar…
My ZEN17 Universal Relay Shows Offline in SmartThings
## If your device is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. **Network repair** is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any communication …
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the **[ZEN74][1]**. [What does that mean?][2] ## Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date fi…
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ## If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before run…
