My ZSE41 Open | Close XS Sensor Shows Offline in SmartThings
If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. See the steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub under Devi…
My ZSE19 Multisiren Shows Offline in Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base An “offline” status in Hubitat usually indicates a range or configuration problem with your ZSE19 Multisiren. Running a Z-W…
My ZEN71 On/Off Switch is Offline in Hubitat
If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called Repair …
My ZEN72 Dimmer Switch is Offline in Home Assistant
ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and the …
My ZEN77 S2 Dimmer is Offline in Hubitat
If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…
My ZEN23 On/Off Toggle Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? A Network Repair can help improve communication between Hubitat and your ZEN23 switch if it is showing “offline” in Hubitat. It could simply be out of range or not configured properly. See if your Hubitat platform is updated to the lat…
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, yo…
My ZAC36 Valve Actuator Shows Offline in SmartThings
If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. Network repair is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any comm…
My ZSE41 Open | Close XS Sensor is Unresponsive to My Z-Wave System
Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If yo…
My ZEN27 Dimmer Switch Shows Offline in Hubitat
If your ZEN27 switch is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing yo…
