Can't Add My ZEN76 S2 Switch to Hubitat
Get the ZEN76 paired to your hub in no time - but first, exclude it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN76 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top right co…
Can't Add My ZSE41 Open | Close XS Sensor to Home Assistant
If you're having trouble including your ZSE41 Open | Close Sensor to Home Assistant, begin by excluding the sensor. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. To exclude the ZSE41 from Home Ass…
Can't Add My ZEN17 Universal Relay to My Z-Wave System
Having trouble adding the ZEN17 to your Z-Wave system? It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude bef…
Can't Add My ZEN72 Dimmer to My Z-Wave System
Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
Can't Add My ZEN34 Remote Switch to Hubitat
Like any other Z-Wave device, the ZEN34 may need help being paired and exclusion is the first thing to try if inclusion didn't work. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN34 Exclusion Steps * Open Hubitat in your Internet browser …
Can't Connect My ZEN21 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home …
Can't Add My ZEN25 Double Plug to Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Exclude to include? You would be surprised what might work to connect your ZEN25 to your hub. Exclusion serves as a gentle reset to fix various connection and configuration issues, even if the device was never paired s…
Can't Add My ZEN24 Dimmer to Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion should be your first move. Exclusion is basically a reset, so even if your dimmer was never added to Wink successfully you'll still be able to exclude the unit: 1. Click on Hubs 2. Click on Settings (the three dots …
Can't Add My ZSE42 Water Leak XS Sensor to SmartThings
If your Water Leak Sensor is having trouble being paired, you may need to exclude it first. Even if your ZSE42 XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion before inclusion ap…
Can't Add My ZEN17 Universal Relay to Home Assistant
Trouble pairing you ZEN17 to Home Assistant? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not…
