Can't Add My ZEN77 S2 Dimmer to Hubitat
Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN77 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top ri…
Can't Add My ZEN16 Multirelay to My Z-Wave System
Your ZEN16 won't include to your Z-Wave system? Start with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System
Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…
Can't Add the ZEN27 Dimmer to Home Assistant
If you've confirmed your ZEN27 dimmer works well manually but you're having issues including it to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > …
Can't Add My ZEN73 On/Off Toggle Switch to SmartThings
If you're having trouble adding the ZEN73 to SmartThings, the next thing would be to try exclusion. The process of removing the device from SmartThings can be done even if it was never paired and will act as a reset to help configure the device. However, please note that exclusion before inclusion applies to the 700…
Can't Add My ZEN23 Toggle On /Off Switch to Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? If you’re having trouble pairing the ZEN23 Switch with Hubitat, the next step is to try exclusion. It might seem like a step in the wrong direction but removing the switch from your hub is possible, even if it’s never been added. An “u…
Can't Add My ZEN30 Double Switch to Wink
Exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have bee…
Can't Add My ZEN72 Dimmer to SmartThings
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
Can't Add My ZEN76 S2 Switch to My Z-Wave System
Let's start by excluding the switch. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave controller into exclusion mode 3. Tap the LOWER paddle 3…
Can't Add My ZEN17 Universal Relay to Hubitat
ZEN17 not pairing to Hubitat? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. ZEN17 Exclusion Steps * Open Hubitat in y…
