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Home > Flood Protection > ZSE42 Water Leak XS Sensor > ZSE42 & Home Assistant > Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant
Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant
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If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues.

To exclude the ZSE42 from Home Assistant: 

 

  1. In Home Assistant: open Settings Devices and Services Z-Wave JS > Configure
  2. Click on Remove Device
  3. Click on Start Exclusion
  4. Click the Z-Wave button 3 times as quickly as possible (the LED indicator will start flashing)
  5. Home Assistant will confirm that the device was removed, and you should now be able to add it to your system

 

Please reach out to us with any questions about the process!

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